Job Description
Location: Raleigh ,NC
Duration: 12 Months
Job description:
Experienced Epic-credentialed Principal Trainers (PTs) needed for clinical and revenue cycle end user, super user, and train-the-trainer training. Candidates for each position must have or obtain credentials required for assigned Epic applications
Inpatient Principal Trainer
- Must be credentialed in the following: EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, & Behavioral Health TED105 Training Wheels Behind the Scenes Long Term Care Certification (LTC500) Training Environment Build Certification (TED300) With prefered experience in Secure Chat & Rover, Clinical Case Management, & Behavioral Health
Key Duties: -
- Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
- Designing, developing and maintaining instructional materials.
- Maintaining policy and procedure documentation.
- Incorporating feedback from others into existing training and training administration procedures - Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
- Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
- Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed. ]
- Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
- Presenting information verbally and in writing in a clear and easy-to-understand manner.
- Following up with trainees outside of the classroom to offer additional support. - Serving as an expert educator to state staff.
- Training and credentialing additional classroom trainers as needed (train-thetrainer).
- Training staff and end users by teaching technical topics as needed.
- Managing application assignments by prioritizing assignments and by creating and adhering to timelines.
Skills:
- Epic Principal Trainer Experience
- Must be certified in EpicCare Inpatient - ClinDoc, Long Term Care, and Training Environment Build
- Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
- Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications
- Demonstrating flexibility with respect to required changes in training content and delivery methods
- Being cooperative and approachable and taking time to listen to and address others' questions or concerns
- Ability to learn new content and leverage that knowledge to develop strong training programs
- Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely
- Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
- The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
- Has a strong work ethic willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles/adversity
- Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing, adjusting materials to audience
- Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges
- Experience performing job shadowing
- Credentialed and/or experienced in developing the Epic training environments
- Experience with Secure Chat, Rover, Clinical Case Management, & Behavioral Health preferred.