Epic Principal Trainer, Is&T

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with 375 physicians and 100 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

The Principal Trainers work with the training manager, application managers, and application analysts to maintain the training program for the roles in their application. Principal Trainers must have a solid understanding of the operations of MFA’s practices relevant to their applications, including clinical documentation, orders, scheduling, patient-clinic communications, result routing, charge entry, coding, claims processing, and patient billing.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Develops role-based training content, independently or with team members, using a variety of software programs, tools, and applications (such as Microsoft Office).

• Designs, develops, and maintains instructional materials.

• Maintains policy and procedures documentation.

• Incorporates feedback from others into existing training and training administration procedures.

• Learns new content and consults with subject matter experts to develop training materials and answer any participant questions.

• Assists with building and testing of training environments and providing support and troubleshooting issues.

• Collaborates with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.

• Prepares training lessons, prints materials, and sets up the training room and environment prior to the training session.

• Presents information verbally and in writing in a clear and easy-to-understand manner.

Minimum Qualifications

Education

• An Associate's degree or higher in Information Technologies or a Healthcare discipline, or an equivalent combination of training and experience

Licensure

• Current Epic certification(s) for relevant applications. New hires and transfers have no more than 45 days from completion of MFA-sponsored Epic training to complete any required Epic certifications.
• Analysts must remain current on Epic Certifications, badges, training, and other credentials.

Experience

• Domain-specific knowledge and additional experience may be required based upon assignment, especially for specialized applications.

Physical Requirements

• Stand, bend, twist, and reach above the shoulder frequently in an office setting
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment