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Form of workIn 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.
JOB SUMMARY
Delivers structured education on assigned applications of the CHI Franciscan Epic electronic health record (EHR) system to a diverse audience of End Users. Duties include: 1) leading instruction and competency testing for the Super Users and End Users, 2) providing tutorial or special audience training, and 3) assisting with sustainment training support for End Users as required. An incumbent is also accountable for maintaining the readiness of training rooms, assembling training materials, generating status reports on training sessions and participating in the quality improvement process.
This position requires successful completion of the Epic credentialing process which includes a 120-hour training program on the application(s), to include “teach back” methodology, successful completion of a teaching presentation before a panel, and successful completion of a Credentialing exam.
Travel is required to other CHI Franciscan sites as needed for meetings and classes.
Essential Duties:
Delivers classroom instruction for assigned application(s) of OneCare Epic Program.
Ensures the readiness of training rooms, computer workstations, devices and materials in preparation for for classes; collaborates with administrative support staff to ensure accurate attendance and reporting from classes.
Assesses the effectiveness of the curriculum to identify and contribute to quality improvements.
Provides ”Go Live” Support and serves as a training resource to assigned departments/clinics.
Performs related duties as required.
Additional Responsibilities:
Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence.
Education/Work Experience Requirements
Bachelor’s degree in Education or healthcare related field plus three (3) years of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities, preferably including training program design and implementation. Experience in a health-care related environment involving the provision of Electronic Health Record (EHR) training preferred.
Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position.
License/Certification:
Must obtain Credentialed Trainer status with OneCare Epic Training Leadership team within 90 days of date of hire.
