Entry Level Technician

Caribe Resort is looking for an Entry Level Technician to join our technical staff. An ideal candidate will be a skilled problem solver, capable of thinking outside the box and operating with minimal oversight or supervision. The right candidate will be an ambassador to explain service operations to guests, repair broken IT assets such as printers or desktop computers and can grow with the company as we tackle new challenges.

A successful candidate is a self-starter with strong communication skills as they will often be expected to explain common IT terms such as DNS or DHCP to a non-technical audience. A background in, or love for, technology with a passion to expand their knowledge will prove vital for a candidate to evolve into this position.

COMMON DUTIES AND RESPONSIBILITIES:

· Answer incoming tickets from guests about the Television, Phone, and Internet

· Troubleshoot switching gear (Cisco)

· Troubleshoot VoIP phones

· Troubleshoot desktop computers, replace parts as required

· Troubleshoot and test fiber optic cable using an OTDR, optical power meter, fiber identifier, scope

· Mount TVs using power tools such as impact drivers, oscillating saws, screw guns

· Work flexible hours including nights and weekends

· Perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each common duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Candidates must possess the ability to multitask, problem solve, think clearly and respond in a fast-paced or fluid environment

· Must be reliable and dependable, self-motivated and willing to learn

· Ability to adhere to Local, Federal regulations and Company policies

· Proficient with small power tools (screw guns, impact drivers, Sawzall, etc.), hand tools

· Ability to lift and move up to 100 pounds

· Must have good verbal and written communication skills

· Must be able to work independently without supervision

· Ability to multitask and handle numerous assignments simultaneously

Education/Experience:

· High school Diploma or GED equivalent, some college preferred

· Excellent organizational, mathematical skills, and computer skills

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Regularly required to talk and hear

· Frequently required to sit, stand, bend at the knees and waist, and walk

· Required to use hands to type, handle objects and paperwork

· Required to reach and hold on to items at chest level or reach above the shoulder

· Frequently required to work indoors in poorly ventilated areas such as attics during extreme heat

· Frequent exposure to dust, dirt, noise, insects, cleaning solutions

· Ability to carry, climb and operate ladder

· Required to use close vision and be able to focus

· Must be able to lift/carry 100 lbs. at any given time

· Must be able to travel for business purposes on an occasional basis

Benefits:

· Medical, Dental and Vision

· Company Paid Life as well as Voluntary policies

· 401(k) with match

· Paid Time Off

· Paid Holidays

· Career Progression Opportunities

This is not a remote position. Candidate must be able to work in our Orange Beach office.

We are an EOE and Drug-Free Employer.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person