Entry Level Marketing Associate

Profit Point Concepts is a dynamic and innovative marketing company that thrives on creativity, teamwork, and results. We specialize in customer acquisition, and we're looking for a Customer Service Representative to join our team. We offer a fun and energetic work environment where you can develop your skills, grow your career, and make a meaningful impact.

Position Overview:

As a Customer Service Representative and Customer Acquisition Specialist at Profit Point Concepts, you will play a crucial role in connecting with potential customers, fostering relationships, and driving growth. Your primary focus will be to provide exceptional customer service while identifying and pursuing opportunities to acquire new customers through various channels.

Key Responsibilities:

• Customer Engagement: Engage with existing and potential customers in a friendly and professional manner.
• Customer Acquisition: Identify and pursue opportunities to acquire new customers through inbound and outbound channels.
• Product Knowledge: Stay informed about our products and services to provide accurate information and assistance to customers.
• Problem Resolution: Address customer inquiries, concerns, and issues promptly and effectively.
• Data Entry: Maintain accurate customer records and update information as necessary.
• Team Collaboration: Collaborate with cross-functional teams to ensure a seamless customer experience.
• Fun Environment: Contribute to and maintain a positive, fun, and energetic work environment.

Qualifications:

• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and a passion for building relationships.
• Enthusiastic and proactive attitude.
• Customer service experience preferred, but not required.
• Ability to adapt and thrive in a fast-paced, dynamic work environment.
• Basic computer skills and proficiency in using customer relationship management (CRM) software.
• A passion for marketing and customer acquisition is a plus.

What We Offer:

• Competitive Pay and performance-based bonuses.
• Ongoing training and development opportunities.
• A collaborative and inclusive work culture.
• Opportunities for career advancement.
• Employee discounts on our products and services.
• Fun team events and activities.

How to Apply:

If you're looking for an exciting opportunity to work in a fun environment while making a significant impact on customer acquisition, we want to hear from you. Please submit your resume and a cover letter detailing why you'd be a great fit for this role.

Join us at Profit Point Concepts and become an integral part of our customer-focused, growth-oriented team. Let's work together to achieve our marketing goals and have a great time doing it!

Profit Point Concepts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Internship

Pay: $650.00 - $1,250.00 per week

Benefits:

• Flexible schedule
• Happy hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Raleigh, NC (Required)

Ability to Relocate:

• Raleigh, NC: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person