Enterprise Vendor Specialist

What We Need
FLEETCOR is currently looking to hire an Enterprise Vendor Specialist within our CORPAY division. This position falls under our Nvoicepay line of business in Beaverton, OR or Brentwood, TN - Remote. In this role, you will be responsible for driving revenue for Corpay by assisting the payment automation process through daily interaction with new and existing suppliers and customers.
The position will take inbound emails and calls on payments, contact detail changes and general questions driving bottom-line results for our customers by maintaining or increasing supplier acceptance of revenue-driving electronic payments. The Enterprise Vendor Specialist role requires exceptional communication and analytical skills, as well as demonstrably accurate experience with vendor record management.
You will report directly to the hiring manager and regularly collaborate with vendors and other internal departments.
How We Work
As an Enterprise Vendor Specialist, you will be expected to work in a hybrid environment. FLEETCOR will set you up for success by providing:

• Assigned workspace in Beaverton or Brentwood office and office set up.
• Company-issued equipment
• Formal, hands-on training
• Monthly home internet stipend

Role Responsibilities
The responsibilities of the role will include:

• Strategically focusing on increasing and retaining MasterCard & CorpayDirect spend for Enterprise Vendors.
• Continuously identifying and adding valuable vendors to the Enterprise Vendor Program.
• Perpetually recording management and linking, with emphasis on converting PC/ACH spend into MasterCard revenue. Perform regular sweeps to maximize revenue potential.
• Regularly auditing existing vendors to ensure accurate record linking and capitalize on revenue opportunity.
• Increasing revenue through our MasterCard Limit Program by identifying new vendors, and properly managing payments daily.
• Supporting suppliers (and customers) through inbound emails and phone calls. Resolve questions and issues to stakeholder satisfaction.
• Entering information received into the database; provide follow up communication with supplier defining any additional information or steps required. Clearly communicate procedures and policies by email and phone.
• Maintaining records of vendor and customer accounts- interactions or transactions, recording details of inquiries, complaints, comments or needed actions.
• Adhering to strict compliance procedures and
• Performing miscellaneous projects and duties as assigned.

Qualifications & Skills

• High school education or equivalent required.
• Higher education in business, accounting or equivalent experience a plus.
• Minimum of six months customer service experience (preferably at Corpay, or in call center or software environment).
• Intermediate computer skills, and experience with Microsoft Word, Excel, Outlook. Knowledge of CRM or ticketing software preferred.
• Administrative — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records in a database, and other office procedures and terminology.
• Technology— Knowledge of computer hardware and software, including applications and data driven tools. Demonstrative ability to use Nvoicepay’s systems and software. Use of database products, CRM software (Salesforce), fax and phone systems.
• Critical Thinking and Persuasion— Using logic and reasoning to recognize details of situations, identify solutions, conclusions or approaches to problems. Persuading others to change their minds or behavior or to try new approaches. The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Time and Task Management — Managing one's own time and the time of others.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire.
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company wide.
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose
FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.com or following FLEETCOR on LinkedIn.
Equal Opportunity/Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At FLEETCOR, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. An estimate of the minimum and maximum salary range is $52K - 55K.
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Internet reimbursement, Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Employee discount