Address
Form of workTITLE:Enterprise Systems Manager
DEPARTMENT: Information Technology
LOCATION: Scottsdale Home Office
FLSA STATUS: Exempt
SALARY RANGE: $80k - $110k
DATE: 4/1/2023
Regenesis is transforming digital health care with disruptive technology. Talented teams are working together to develop innovative therapy systems that change our customers lives. We are looking for the best and the brightest to work together, grow, have a good time, and be a part of a company you can be proud of.
This position does not have people management responsibilities.
This position is responsible for managing systems.
POSITION SUMMARYBusiness Development
We are looking for a candidate with passion for improving business efficiencies and innovating consumer product. You will collaborate closely with team managers and subject matter experts to design and implement new policies, processes, and systems. After collecting requirements and specifications you will leverage systems administrative and design features to implement solutions. For data and report solutions you will team up with a database developer. Project management and communication abilities will be necessary to keep the team on task to meet objectives.
Enterprise Systems Management
The Enterprise Systems Manager is responsible for developing future roadmaps for Enterprise Systems. Whether the system is in the cloud, SaaS, or on premise, you will coordinate with the developer to ensure the systems can communicate between each other using a variety of techniques. Responsibilities include managing and maintaining all enterprise corporate systems ensuring proper licensing, security, up time, changes, maintenance, patch updates, backups and restorability. Working with our Quality and Regulatory Affairs team you will ensure systems are compliant with regulatory requirements.
RESPONSIBILITIES
- Assess business processes and systems and recommend solutions.
- Effectively manage multiple priorities and frequent change.
- Maintain change management and versioning within corporate systems.
- Consult or develop departmental policy, business policy, and procedural documentation.
- Manage interaction between the business, vendors, and the internal IT team to ensure that appropriate relationships exist to produce positive project outcomes.
- Provide leadership and consulting with key stake holders, teams, departments, individuals and collaboratively accomplish project goals set forth by the business.
- Direct and manage projects from inception to completion including pilots and system testing.
- Demonstrate project management expertise in creating implementation plans, communication plans, documented project requirements, cost, Gantt, and Risk Management techniques using concepts associated with project management methodologies such as Agile and SDLC.
- Develop and implement technical solutions and automation within corporate systems and reporting systems.
- Perform requirements gathering and analysis to include interviewing and negotiation techniques, data mining techniques, current system documentation, business modeling methods, business policies, process, rules, and logic.
- Communicate effectively in both verbal (i.e., day-to-day discussions, team meetings, executive presentations) and written (requirements and design specifications) forms, with the ability to be clear and concise in all communication.
- Conduct training one on one or in a classroom setting on business systems and processes. Should possess the ability to coach, mentor, and train both technical and non-technical personnel.
- Investigate, troubleshoot, and resolve employee reported incidents (Tier III), provide services, manage problems, change, and releases using an IT Service Management system.
- Analyze business workflows and translate into diagrams.
- Maintain all database and enterprise corporate systems including access and security management, patch updating, troubleshooting application to server issues.
- Ensure policies for data and systems are correctly documented so that data and systems are properly backed up and restorable.
- Create and maintain disaster recovery protocols for enterprise corporate systems.
- Repair and recover from enterprise system failures. Coordinate and communicate with impacted teams or departments.
- Manage Enterprise Systems future migration, rollout, and integration roadmap.
KNOWLEDGE & SKILLS
- Developed solutions for order fulfillment, finance, quality and regulatory, patient care, sales, product development and manufacturing (GMP).
- Creative thinking, problem solving, negotiating, consultive, and planning skills.
- Maintained, administrated, and secured, ERP, SSRS, CRM, QMS, LIMS, CTMS.
- Developed solutions using API, synced, or imported data between business systems.
- SaaS and cloud environments.
- Windows Server and IIS systems.
- Report Development, SSRS, Business Intelligence
- Analytic data mining solutions, Datamart environments, AI and Machine Learning.
- MS SQL query and scripting, stored procedures, and database views.
- Digital health data management.
- Visual Studio, Team Foundation Server, or equivalent software development tools and systems.
- Project Management applying methodologies, Agile Sprint, SDLC.
- Change management and system validation processes.
- Participated on DevOps teams.
- Regulatory compliance, HIPAA HITECH, ISO, FDA, NIST, AAMI TIR57, and FDA system validation.
- MS Project, Zoho Project, or equivalent project management tools.
- MSOffice (Word, Excel, PowerPoint, Outlook).
- MS Visio or workflow development tools.
QUALIFICATIONS
- 5+ years in IT Business Systems Analyst, ERP Systems Manager
- Bachelor’s degree in Computer Science or similar IT degree / MBA or other certifications desired.
- Strong interpersonal and communications skills.
- 2+ years using project management skills, tools, and methodologies.
- 2+ years’ work experience with medical device, clinical, or life science companies.
Thank you for your interest in our role. Please click on this link Regenesis Biomedical (apply.ci) and complete the simple, 2 question survey prior to continue the application process. Those who complete this 7-8 minute survey will be given priority.
