Enterprise Systems Analyst

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Our Commitment to Diversity, Equity, and Inclusion
Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.
The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
The Pirates Enterprise Systems play a key role in driving results and provide essential support to our overall business strategy. We are seeking a detail-oriented and dynamic analyst to assist with the support of a broad portfolio of Enterprise Systems, with working technical knowledge of modern apps and the careful interplay between hardware/software that keeps systems running in an optimal fashion. The Enterprise Systems Analyst will be a caretaker of the Pirates' North Star and Compass and will be proactive in seeking out ways to exemplify them in their day-to-day work.
Responsibilities
Primary:

1. Provision and manage access to a variety of systems, including cloud-based SaaS products and on-prem custom applications.
2. Act as Tier 1 troubleshooting support for reported Enterprise Systems issues.
3. Regularly patch and monitor Windows Server instances.
4. Support development and troubleshooting in Microsoft Power Platform, including touchpoints with: M365 (including SharePoint/Teams), Power Apps, and Power Automate.
5. Work closely with primary users to ensure systems and technologies are performing as expected and capture issues. Report issues to Director, Enterprise Systems and participate in collaborative resolution.
6. Assist with initiatives to meet various data compliance goals, including PCI, HIPAA, CCPA, GDPR, and others.
7. Other duties as assigned by the Director, Enterprise Systems.

Secondary:

1. Assists with administration and upkeep of Azure DevOps.
2. Assist in evaluating and implementing future Enterprise Systems, including information gathering from the user base on pain points and desired features.
3. Work with software vendors and service providers to conduct user training on Enterprise Systems. Identify training needs and plan and coordinate training as required.
4. Apply basic networking concepts for troubleshooting purposes.

Position Requirements
Required:

1. Bachelor's Degree in Information Technology, or related field.
2. Familiarity with: low code platforms (especially Microsoft Power Platform), client-server architecture, software-as-a-service.
3. Familiarity with systems administration concepts, including security rights and roles, least privilege, and regular maintenance.
4. Familiarity with database concepts, SQL, and MS SQL Server.

Desired:

1. Experience with Microsoft Power Platform development and administration.
2. Experience working with devops tools and working understanding of custom application code developed in .NET Core, .NET Framework, C#, C++, SQL, JavaScript, HTML/CSS.

Location
Pittsburgh, PA
Full-Time/Part-Time
Full-Time
Shift
Days
This position is currently accepting applications.