Enterprise Network Services Engineer Associate- Engineer

Job Summary
Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produce technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
Job Description
Essential Job Functions:

• This position will directly support the Enterprise Network Services environment.
• Participates in the installation, configuration, and performance analysis of Enterprise Networks with a primary focus on f5 Load balancer, Fortinet Firewalls, Infoblox IP Management.
• Participate in a rotating on-call schedule to provide 24x7 support.
• Working under limited supervision, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure: Perform infrastructure project assignments Coordinate and monitor work activities, using approved applications and tools for projects Assist with planning, researching, evaluating, designing, and developing systems.
• Provide basic to intermediate technical support and assist with analysis, operation, administration, and troubleshooting activities Assist with the preparation of cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Participate in the preparation of technical documentation including procedures, manuals, and reports.
• Prepare cost estimates for the routine engineering solutions using established guidelines Reviews and adheres to budgeting and approval processes while assisting with annual and project planning

Minimum Requirements
Infrastructure Engineer Associate (SG5):
Education: Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.
Experience: No additional experience is required.
An equivalent combination of education and related experience may be considered.
Infrastructure Engineer (SG6):
Education: Bachelor's degree in computer science, engineering, or related technical field is required.
Experience: 2 years of relevant work experience is required.
An equivalent combination of education and experience may be considered.
Other Requirements:

• Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
• Continue building knowledge of infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.

Preferred Requirements:
Experience:

• Experience with Cisco Call Manager, Cisco Unity Voicemail, and router and switch fundamentals.
• A foundational understanding of communications technologies and demonstrate the ability to analyze, troubleshoot, and resolve network problems of medium complexity.
• Experience with F5 LTM, DNS, ASM and/or APM, Infoblox DDI and Fortigate Firewall
• Experience with Cisco ASA, Cisco ISE, and VPNs

Licenses/Certifications:

• Fortinet NSE

Compensation:

• Infrastructure Engineer Associate (SG5): $60,438 - $75,546
• Infrastructure Engineer (SG6): $70,961 - $88,700.50

#LI-REMOTE
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$70,961.00-88,700.50 USD
Candidates will be considered based on their qualifications and the candidate's ability to work from an approved work location. Although the location is flexible, AEP does not have a presence in all states and localities. The following locations are NOT currently approved for this position: AK, CA, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, MT, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations. AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate's expense, provided the relocation can be completed within a timeframe that meets AEP's staffing needs. NOTE: All remote work locations require vetting and final approval prior to offer and/or start date. Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law. When required by law, we must record certain information to be made part of an Affirmative Action Plan. Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.