Enrollment Specialist Admission

Enrollment Specialist

Walsh is more than a business school. We’re an accelerator. A think tank. An incubator for ideas. We’re the fuel you need to take that next step. Where leaders are made and where barriers are broken.

Since 1922, Walsh has combined theory and application to prepare students for successful careers. With each of our internationally and nationally ranked business and technology bachelor’s and master’s degree programs, you’ll learn from proven business minds who have been there and done that.

As an all-business college, our students are serious about business, and we are serious about helping them in their education and in their professions. We seek talented, experienced professionals who share this focus and goal.

We Are Seeking:

We are seeking a skilled and motivated Enrollment Specialist to join our dynamic team. As an Enrollment Specialist, you will be responsible for building upon the vision for the College and play a key role in empowering tomorrow’s business and technology leaders to positively impact and change the world! The ideal candidate will have a strong commitment to outstanding customer service and a passion for Educational Services.

Your Responsibilities Include:

• Recruit and enroll new undergraduate and graduate students by implementing and executing on an enrollment strategy using a “high touch, high energy” engagement approach.
• Consistently and accurately utilize the department CRM to timely record and store communications, records and relevant notes.
• Provide exceptional enrollment counseling on programs that are an ideal fit for prospective students, inspiring them by sharing the vision, career possibilities and future opportunities that a Walsh College degree makes possible for them.
• Develop phenomenal knowledge of the Walsh College portfolio of degrees, certificates, and other programs.
• Enthusiastically represent Walsh College at admission and recruitment events.
• Communicate the value of earning a Walsh College degree.
• Make the student experience as smooth as possible by clearly communicating admissions requirements, including transfer policies and course equivalencies, to prospective students. Possess a “make it better” attitude with a willingness to go the extra mile to implement new ideas.
• Create a welcome and friendly culture for all who attend Walsh College.
• Possess a strong orientation around results and exceeding goals.
• Assist with keeping departmental training materials outstanding and up to date.
• Be a part of a team that loves what they do and are accountable for meeting team goals and key performance indicators.

Your Qualifications Include:

• Goal driven and obsessively committed to delivering outstanding customer service to our students.
• High energy and passionate about seeing students succeed with their educational goals.
• Someone who builds strong relationships through listening, empathy, and encouragement, and is optimistic and positive in the face of challenge and change.
• An individual who takes extreme accountability for actions, results and outcomes.
• In possession of a bachelor’s degree and possibly a graduate degree because you believe so deeply in the immeasurable value of higher education.
• Someone who thrives on being highly organized.
• Outstanding at follow-through and execution. You cannot leave a task unfinished and you always follow-up on emails, calls, messages and tasks ASAP.
• Have relevant professional experience in sales or in a sales-focused environment.
• A master of time management and understand what your priorities are and how to manage them effectively.
• Solution-oriented and driven to help students succeed; reframes problems as opportunities.
• Strong with computer skills, including CRM and Microsoft Office experience.
• An excellent communicator (written, oral, electronic)
• Able to maintain a schedule that accommodates the needs of our students.
• Able to perform remote work, as needed (stable Internet access is required).

30-Day Goals:

• Understand internal departmental roles, systems, responsibilities, and be able to effectively identify certain departments for concerns/questions.
• To complete an onboarding process, which includes a thorough understanding of the CRM, other internal systems and general processes and procedures.
• Begin team sales training – complete weekly assignments.

60-Day Goals:

• Actively partake in all team meetings, trainings, and to contribute with new ideas/perspectives.
• Understand enrollment function, result metrics, goals/individual goals and begin contributing to overall enrollment numbers.
• Effectively manage sales funnel – formulate a process for outreach/follow-up.

90-Day Goals:

• Sustainability – able to complete all functions and duties of the position independently.
• Experience growth with enrollment results.
• Be able to deliver an unforgettable student onboarding experience, with the knowledge of Walsh College programs, courses, and policies.

Walsh College offers a competitive benefits package including Medical, Dental, Vision, Life & Disability Insurance, Flexible Spending Accounts, and a Pet Assure Program. Additional benefits include, Retirement Savings & Investment, paid holidays, paid time off, and tuition waiver and reimbursement.

At Walsh College, our team members are driven to consistently live the Walsh College mission – to provide a transformative business and technology education that combines theory, application, and professional experience to prepare graduates for successful careers, in a way consistent with our Values – Excellence, Integrity, Respect, Accountability, Collaboration, and Dedication.

We seek humble, hungry, and smart (“Ideal Team Players”) professionals who share in our mission.

This is where the future is made. Your future. Join our team today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities