Address
Form of workPosting Details
Posting Details
Job #
040575
Department Code
20703-6031
Department
Information Technology Services
Job Title
Endpoint Engineer
Location
Syracuse, NY
Pay Range
$75,000 - $80,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The Endpoint Engineer is a critical role within the ITS department, responsible for the efficient and secure distribution of software across the university's managed computing environment. This position specializes in using Microsoft Intune and Jamf for creating, managing, testing, and deploying software packages. The role demands a deep understanding of different operating systems, particularly Windows and macOS, and an aptitude for scripting and automation to streamline deployment processes.
The Endpoint Engineer is essential for ensuring that software deployment is conducted efficiently, securely, and in a manner that supports the productivity of Syracuse University. This role requires a combination of technical expertise, excellent communication skills, and a commitment to continuous learning and innovation.
Remote/hybrid work will be considered
Qualifications
Job Specific Qualifications
Responsibilities
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link
https://www.sujobopps.com/postings/103423
Job Posting Date
01/30/2024
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants
Posting Details
Job #
040575
Department Code
20703-6031
Department
Information Technology Services
Job Title
Endpoint Engineer
Location
Syracuse, NY
Pay Range
$75,000 - $80,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The Endpoint Engineer is a critical role within the ITS department, responsible for the efficient and secure distribution of software across the university's managed computing environment. This position specializes in using Microsoft Intune and Jamf for creating, managing, testing, and deploying software packages. The role demands a deep understanding of different operating systems, particularly Windows and macOS, and an aptitude for scripting and automation to streamline deployment processes.
The Endpoint Engineer is essential for ensuring that software deployment is conducted efficiently, securely, and in a manner that supports the productivity of Syracuse University. This role requires a combination of technical expertise, excellent communication skills, and a commitment to continuous learning and innovation.
Remote/hybrid work will be considered
Qualifications
- Four (4+) plus years of experience in supporting computing technology or equivalent combination of experience and education.
Job Specific Qualifications
- Experience deploying endpoint device operating systems and software.
- Experience with software deployment systems such as Intune.
- Experience scripting in a language such as PowerShell.
- Experience with cybersecurity best practices for endpoint device management.
- Ability to convey technical information to clients and other IT personnel utilizing oral and written communications.
Responsibilities
- Software Packaging and Deployment: Create and manage software packages for deployment using Microsoft Intune and Jamf. Ensure packages are tailored for different operating systems and platforms, including Windows, macOS, and mobile devices. Testing and Quality Assurance: Conduct thorough testing of software packages to ensure compatibility and functionality across different environments. Troubleshoot and resolve any issues that arise during the packaging or deployment process. Automation and Scripting: Utilize scripting languages like PowerShell or Bash to automate repetitive tasks in the software deployment process. Create custom scripts for complex deployment scenarios.
- Update and Patch Management: Regularly update and patch software applications, ensuring all deployed software is up to date and secure. Use automation tools within Intune and Jamf for streamlined update processes.
Security Compliance: Ensure all software deployments comply with organizational security policies. Work with security teams to implement best practices in software distribution. - Documentation and Reporting: Maintain detailed documentation for all deployment processes and configurations. Provide regular reports on deployment activities and software inventory.
Policy and Strategy Development: Contribute to the development and refinement of policies and strategies for software deployment, focusing on efficiency, security, and user experience. - Collaboration and Support: Collaborate with IT support teams to assist in the resolution of deployment-related issues. Provide technical guidance to other team members and departments regarding software deployment.
Vendor Liaison: Work closely with software vendors to understand the specifics of applications, licensing, and any deployment considerations. - Other duties as assigned.
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link
https://www.sujobopps.com/postings/103423
Job Posting Date
01/30/2024
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants
