Employee Relations Specialist I

Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Employee Relations Specialist I (ERS I) supports the ER and HRBP functions in the administration of human resources guidelines, policies, and procedures, as well as Employee Relations matters. The ERS I will work under close supervision while providing professional assistance with collecting, researching, and analyzing data pertaining to employee/employer related issues, complaints, and performance management and development.
Key Responsibilities:
• Conducts non-complex to moderate level investigations, research, or assigned projects under the department's senior investigator or supervisor guidance.
• Participates, assists, or leads briefing of initial assessments of employee concerns; performs initial discovery of findings for investigations, research, or assigned projects within ER and with Line of business.
• Works independently and successfully with internal Bank departments to obtain relevant sources of information.
• Handles routine ER and human resource inquiries related to policies, procedures, and investigations; refers complex matters to appropriate management staff.
• Serves as the initial contact and liaison for intake and assessment of employee concerns.
Competencies Required:
• Strong written and verbal communication skills with the ability to communicate effectively with all levels of the organization.
• Working knowledge of Employee Relations, federal and state laws /regulations (including but not limited to Title VII, ADA, ADAAA, ADEA and FMLA).
• Ability to handle highly sensitive and confidential situations with objectivity, candor, and confidence.
• Proficiency with Microsoft Office and ability to navigate human resources software applications (i.e., UltiPro, Taleo, Kronos) and related websites.
• Conflict resolution negotiations.
• Demonstrated time/organizational management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to interact and communicate effectively with internal and external parties.
Qualifications:
Minimum Qualifications/Experience:
• Minimum 2 years' professional Human Resources experience required.
• Employee Relations experience preferred.
Formal Education & Certification:
• Bachelor's degree in HR, Business, or related field preferred.
• Professional HR certification preferred.
Work Status:
• Full-Time.
Supervisory Responsibility:
• None.
Travel:
• 5 - 10% - Negligible amount of travel expected.
Working Conditions:
• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
• Normal Employee Relations activities may require working outside of standard business hours (9:00am - 5:00pm).
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.