Senior Manager Employee Relations

• Must be eligible for employment under regulatory standards applicable to the position.

• Provides guidance and expertise to Employee Relations staff regarding Employee Relations related issues
• Serves as a professional consultant to Human Resources recruiters and managers offering research and investigative expertise to handle more complex or potentially litigious Employee Relations issues
• Functions as a mentor and trainer to educate Employee Relations Representatives and other members of the HR staff on the skills and knowledge necessary to grow in the ER profession
• Writes, edits, and designs policy, training and communications materials on ER topics for the organization
• Represents the company at investigative hearings, settlement conferences, fact-findings, mediation hearings and depositions on assigned cases
• Investigates and properly documents sensitive ER matters in conjunction with and in cooperation with the Chairman’s Service Center and/or Loss Prevention
• Prepares, crafts, and negotiates legal documents and documentation that is required to properly communicate and memorialize agreements that are reached in employment matters for any of the corporate entities
• Serves as liaison with outside counsel and participate in all issues related to the timely and cost effective handling of assigned cases
• Interviews, evaluates and participates in the selection process for Human Resources professional staff to insure suitable Employee Relations knowledge and experience
• Develops and conducts a regular audit process of personnel files for employees identified to be at risk for litigation
• Responsible for settlements or expenses up to assigned authority

• Bachelor’s degree or equivalent experience
• 5-7 years of related experience
• Demonstrated excellent investigative, verbal, written, interpersonal and negotiation skills
• Highly confidential with strong ethical qualities, compassionate and a clear focus on detail
• Advanced proficiency with Microsoft desktop software necessary to prepare exhibits and documents
• Ability to deal effectively with staff at all levels in the organization including the senior levels of management
• Excellent interpersonal, collaborative and organizational skills
• Highly developed relationship and presentation skills

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!