AddressAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Employee Onboarding Coordinator will play a crucial role in ensuring the seamless integration of new employees across regions. Under the direction of the Senior Risk and Compliance Manager, Data Center, the Employee Onboarding Coordinator for Iron Mountain Data Centers (IMDC) will develop, implement, and maintain remote orientation and onboarding programs that ensure a world-class experience for new employees. This position requires a proactive and detail-oriented approach to coordinating the end-to-end onboarding process for frontline employees, fostering a positive experience and enabling them to contribute effectively to the company's success.
The Employee Onboarding Coordinator is responsible for supporting timely execution and completion of a seamless workflow for each new frontline employee. They will maintain strong communication and coordinate logistics for new employees including workspace setup, IT equipment, and access to necessary systems. The Employee Onboarding Coordinator will lead Week One orientations as well as organize and act as facilitator for the IMDC DEI New Hire Cohorts. They will connect employees with appropriate resources, support, and referrals to facilitate a smooth onboarding experience moving into the initial months of employment. This role will support a global frontline team so flexibility with scheduling will be required.
Responsibilities:
Maintain and deliver a global IMDC frontline Employee Onboarding program, facilitating a sense of inclusion and belonging for all employees, inclusive of: candidate communications from offer to Day One, ordering IT equipment, coordinating IT profiles and troubleshooting, ordering Welcome Kits and delivering new hire orientations across a globally distributed team.
Recommends new approaches, modifications or changes that will improve the experience, efficiency and/or effectiveness, incorporating feedback from partners and new hires.
Acts as evangelist for IMDC culture.
Coordinate and facilitate the IMDC DEI New Hire Cohort sessions.
Collaborate with recruiters, hiring managers and candidates throughout the recruitment process.
Partner with IMDC training team to support development and participation in IMDC new hire training programs.
Liaise with local partners to address regional needs while maintaining global consistency.
Act as SME to direct employees on how to resolve onboarding-related problems, provide appropriate referrals to other service areas and escalate issues as needed.
Offboarding program support as needed.
Analyze and report on on/offboarding metrics within IMDC.
Key Skills, Requirements and Competencies:
2+-years of experience using critical thinking and independent decision making
Excellent verbal and written communication skills, with the ability to clearly convey information and ideas to individuals or groups. Strong listening skills.
Positive attitude, ability to take initiative and build productive relationships with all levels of employees and candidates within a multicultural environment. Able to recognize when to jump in when others need help.
Excellent organizational and time-management skills.
Demonstrated ability to multi-task and work productively under pressure, with attention to detail under tight deadlines.
Must be able to work flexible hours to support onboarding orientations and DEI new hire cohorts.
Is able to balance the need to be flexible to get things done whilst having the integrity required to ensure Iron Mountain complies with rules, regulations, directives, processes and procedures (both internal and external).
Strong customer service mindset and driven to find resolution.
Ability to work in a fast-growing, high energy, and organizationally complex environment, and react to frequent change in a positive manner.
Ability to adapt to different cultures and work in a diverse, global environment.
Working knowledge/familiarity with Google Workspace tools including: Slides, Sheets, Docs, etc.
Familiarity with using HRIS platforms (Workday preferred)
Fluent in English. Bilingual or multilingual preferred.
Basic understanding of HR policies, practices, and employment laws preferred.
Category: Administrative Services
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0071102
