Employee Health & Benefits Lob Trainer (Mma Southeast)

Employee Health & Benefits Line of Business Trainer

The Employee Health & Benefits Line of Business Trainer will support company initiatives, colleague onboarding and ongoing colleague development through a blended (virtual, classroom and self-guided) training approach, with an emphasis on agency management systems, industry best practices and core technical aspects of the various Employee Health & Benefits Account Management roles, across all skill levels.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you’ll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.

What can you expect?

• Opportunities for personal and professional growth and development.
• Colleagues at MMA Southeast don’t simply work together; we challenge each other to push further, think smarter, and love what we’re doing together. Our shared purpose is to be there for our clients in the moments that matter.

We will count on you to:

• Lead the training process for onboarding colleagues in conjunction with the Line of Business Leader and EH&B subject matter experts, to include line of business foundational knowledge, technology solutions/navigation and industry/MMA best practices. 
• In collaboration with the Operations and Line of Business Leaders, develop and deliver ongoing colleague enrichment training to include refresher courses on core content in addition to introduction of intermediate and advanced subject matter.
• Develop teaching aids including training materials, reference materials and visual aids in various training formats, e.g., PowerPoint, Flipbook, Brainshark, Camtasia recorded modules, etc.
• Collaborate with Line of Business Leader, Operations, Human Resources and other stakeholders to identify knowledge gaps and ensure successful fulfilment talent development needs.
• Maintain current knowledge of new product offerings and changes as they pertain to the Employee Health & Benefits.
• In conjunction with the Operations and Line of Business Leaders, encourage ongoing colleague development by promoting engagement of self-guided content located in our national training platform (MMA University).

What you need to have: 

• Ability to affect positive change and collaborate with senior management, effectively working across all levels of the organization.
• Excellent verbal and written communication skills.
• Self-motivated and able to work independently.
• Demonstrated experience in presenting to a diverse group across multiple skill levels.   Prior training experience preferred, but will strongly consider a Sr. Account Manager with 5+ years of exemplary performance in Employee Health & Benefits.
• Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables.
• Bachelor’s degree in Risk Management, Learning & Development or other related discipline; or equivalent professional experience of 3+ year(s) in Employee Health & Benefits insurance at either an agency/broker or carrier.
• Strong knowledge of customer relationship, agency and learning management systems (CRM, AMS, LMS, etc.), such as Sagitta, ImageRight, Applied/Epic, Salesforce and Appinium preferred. Demonstrated experience with comparable products will also be considered.
• Prior experience with eLearning authoring software, e.g. Camtasia, Adobe Captivate, preferred.
• Proficiency in MS Office Suite, with emphasis on MS PowerPoint and MS Excel.
• Must have Resident State Agents License.
• Ability to travel to regional offices – 35%

What is in it for you?

• 401K and company match program
• Company-paid Life and Disability offerings
• Employee Stock Purchase Plan (ESPP)
• Generous Paid Time Off  (PTO) programs
• Paid Parental Leave
• Volunteer paid time off (VTO)
• Career mobility
• Pet insurance
• Employee Resource Groups (ERGs)
• Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at: http://marshmma.com/careers.

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.