Employee Benefits Specialist

About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 12 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.

Job Summary: The Employee Benefits and HRIS Specialist is responsible for ADP functions relating to Employee Benefits including but not limited to, benefit configuration, event set-up, data integrity, testing, report creation, employee benefit enrollment review and approval. This position will work closely with HRIS specialists on vendor integrations and other HCM functions. In addition, The Employee Benefits Specialist and HRIS Specialist will support the administration of life, disability, retirement plans and other ancillary benefit programs. The Employee Benefit Specialist and HRIS Specialist will act as liaison between the company and benefit carriers, and employees, and ensure compliance with all Federal and State regulations.

Job Requirements

• Manage all employee benefit enrollment changes in ADP including approving all enrollment/changes requested by employees.

• Oversee and administer all leaves of absences including Short-Term Disability, FMLA, and Worker’s Compensation claims coordinating any disability benefits with other leave programs.
• Troubleshoot issues relating to benefits on employee records, assist employees as needed to complete benefit enrollment, and review all submitted documentation for accuracy.

• Maintain benefit data integrity in ADP by auditing all enrollments to benefit vendors.
• Assist with the implementation and maintenance of benefit plans and programs in ADP, including setting up and running open enrollments, establishing new plans, adding new and updating existing rates, setting up benefit eligibility rules and enrollment conditions, writing and modifying reports, and creating EIBs, etc.
• Provide all ACA benefit processing and forms including reporting to federal and state agencies.
• Assist with the development of test scripts and complete testing of plans in ADP as directed.
• Ensure benefit requirements are established in ADP for new contracts, locations, union groups and acquisition activities.
• Provide administration of assigned benefit plans including but not limited to reconciling of invoices, assist with filing disability and life claims, retirement program tasks and Wellness program initiatives.
• Assist with employee questions/issues on all benefit plans.
• Create and maintain Benefit Learning Site in ADP to ensure up-to-date information is available for employees.
• Act as liaison with vendors for assigned plans, communicate with 3rd parties when issues or questions arise, and respond to requests from agencies regarding benefit enrollments, eligibility, etc.
• Maintain compliance with State and Federal regulations for assigned plans and ensure plan compliance with ERISA and DOL requirements.
• Assist with completion of 1095 and 1094 filings.
• Distribute required documents to employees in a timely manner.

Key Qualifications

• Bachelor’s degree (or equivalent combination of education and experience) in a related field.
• 3+ years working in the area of Benefit Administration.
• 2+ years of experience working in an HRIS system, preferably ADP.
• Advanced level of experience with Microsoft Office.
• Experience in working in an HR setting, handling confidential/sensitive information.
• Experience in communicating and leading meetings with all levels of employees.
• Experience communicating with external vendors and agencies, preferred.
• Strong systems aptitude with an eye toward improving processes and methods of work, leveraging automation and technology to simplify and drive consistency.
• Strong problem solving and critical thinking skills.
• Proven track record administering retirement, life, and disability plans.
• Excellent written and verbal communication skills.
• Ability to think creatively and deliver benefit education materials in an easy-to-read format.
• Ability to work independently as well in a team environment.
• A self-starter with exemplary organizational and time management skills.
• Ability to handle multiple tasks, shift priorities and deliver timely results.
• Adaptable to change, can do attitude.
• Detail oriented and thorough.

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