Emergency Management Administrator 2

Executive Service

EMERGENCY MANAGEMENT ADMINISTRATOR 2

Department of Military

Nashville, TN

Closing Date: 04/08/2024

This position has the potential opportunity to work from home up to 40% of the time.

Job Overview:

1.Manage the daily work activities of the Public Assistance program and staff by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timelines.
2.Assess service delivery to communicate findings to upper management, implement changes to improve efficiency and service quality, maximize effectiveness of program operations, and ensure alignment with the agency's mission
3. Oversee personnel actions to determine compliance with policies and procedures, and provide guidance to direct reports regarding personnel matters
4. Ensure that programs or work units are staffed with qualified individuals by resolving performance problems, documenting performance according to policy, training and developing staff, and assisting in the selection, hiring, and promotion of staff

5. Interpret laws and regulations, including new laws and proposed legislation, to determine relevancy to department operations and services, and assess program compliance with laws and regulations
6. Develop or revise policies or procedures to improve operational efficiency and effectiveness, and assist higher-level management in departmental strategic planning
7. Serve as a technical expert regarding program matters by providing consultation and guidance to staff, grant applicants, executive management, or the Director
8. Ensure that information regarding department services and policies is provided accurately and thoroughly to external parties, and that all complaints are responded to appropriately and in a timely manner
9. Serve as an external technical expert by providing consultation regarding program and policy matters to potential and existing subrecipients such as local or statement governments and private non-profit organizations
10. Assist in development of the budget for assigned programs by preparing cost estimates and projections, and performing ongoing monitoring of expenditures to ensure compliance with budget provisions
11. Perform other duties as assigned

Required Experience:

Knowledge of:

1. Program development, administration, and delivery related to the program or programs in the areas of communication, accountability, and customer service
2. Current management and leadership techniques, performance appraisal methods, and public administration
3. Knowledge of planning and scheduling techniques to ensure that timelines and schedules are established appropriately, modified as needed, and adhered to
4. Knowledge of budgeting principles in order to develop, manage, and/or track budgets, budget allocations, and expenditures
5. Public and private community resources

Minimum Qualifications:

Ability to:

1. Establish and maintain cooperative working relationships with internal management and staff, and with a variety of external stakeholders
2. Identify, analyze, and evaluate situations or problems to determine appropriate courses of action
3. Analyze laws, regulations, and policies to ensure all programs and activities are in compliance
4. Apply knowledge of laws, regulations, and policies to decision making and problem solving to identify solutions and courses of action that are most appropriate or compliant
5. Be flexible in adapting to changes in priorities or resources that impact pre-established timelines and courses of action
6. Maintain awareness of the functioning and status of multiple work groups or program areas simultaneously

7. Delegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projects
8. Read and understand complex written materials, such as laws, proposed legislation, policies, reports, etc., in order to interpret, explain, and apply
9. Use a personal computer to input data, access information, and create materials and documents using a variety of software applications
10. Communicate verbally, in person or by telephone, clearly and concisely with a variety of audiences on a variety of matters
11. Write to ensure effective and clear communication and proper composition of reports, correspondence, email, and other written communication
12. Review and edit documents written by others to ensure proper format, sentence structure, grammar, and punctuation
13. Travel when needed

Pursuant to the State of Tennessee¿s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State¿s policy to provide an environment free of discrimination and harassment of an individual because of that person¿s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran¿s status or any other category protected by state and/or federal civil rights laws.