Emergency Department Unit Coordinator

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

About the Role

The Emergency Department Unit Coordinator plays a crucial role in providing day-to-day leadership and clinical liaison support. Serving as a role model, mentor, and resource for staff, physicians, and management, the coordinator ensures the maintenance of unit standards and promotes a collaborative team environment. Responsibilities encompass assisting managers in recruitment, development, and retention of qualified staff, including tasks related to hiring, orientation, performance evaluation, problem-solving, counseling, staffing, payroll, and budget. Serving as a point of contact for internal and external customers, the coordinator is tasked with maintaining a safe care environment, promoting positive customer service, and upholding quality standards, including the implementation and monitoring of processes. This role offers opportunities for leadership succession, with employees providing direct patient care demonstrating competencies specific to the served population.

Qualifications:

• Bachelor's degree in Nursing and 2 years of clinical experience required Master's degree in Nursing preferred.

• Previous management experience preferred Formal or informal leadership experience preferred Education/experience level may differ for the specific department/unit

• Licensed Registered Nurse in good standing with the State of Michigan

• Advanced Nursing Specific Certification preferred.

• Department specific requirements as necessary such as PALS, BLS, ACLS etc.

Responsibilities:

• Evaluates quality and appropriateness of care. o Conducts/facilitates audits for accreditation, regulatory requirements and organizational standards.

• Accounts for coordination of day-to-day unit operations, i.e. patient placements, staff assignments.

• Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel.

Coordinates department staff schedule with manager input as needed.

• Adjusts department staffing on a day-to-day basis to meet staffing needs (including managing volume changes, replacing call-ins, etc.)

• Facilitates staff attendance at organizational committees, meetings, etc.

• Manages staffing levels to help department achieve its budget.

• Participates in projecting staffing needs and assisting in creating a staffing plan with manager/director. o Approve/deny PTO.

• Follows organizational policies and procedures for staffing and provides open communication with staff about scheduling requests/issues.

• Acts as clinical expert resource, mentoring staff, maintains positive relationships, and builds teamwork within the entire healthcare team.

• Maintains knowledge on guidelines, policies, procedures, and standards.

• Provides input into guidelines, policies, procedures, and standards.

• Acts as first responder for clinical and service recovery issues. Acts as a resource person for staff questions related to job performance and departmental processes.

• Provides guidance for and supervision of personnel accountable to nurse manager. o Provides ongoing feedback to staff related to job performance (focuses on immediate performance coaching as necessary).

• Monitors staff performance on a day-to-day basis. o Works with manager to develop Personal Development Plans including follow up and mentoring.

• Acts as role model, coach, and mentor to staff.

• Evaluates performance of personnel.

• Provides and collates peer input for evaluation.

• Communicates all staff behavior and performance issues with manager as necessary.

• Participates in discipline process of employees with manager notification for attendance, behavioral and performance issues.

• Participates in the evaluation process of employees at manager’s discretion. • Co-facilitates planning and conducting of shared governance meeting. Acts as mentor to staff chair of shared governance.

• Facilitates charge nurse and other unit meetings, reporting to nurse manager.

• Participates in recruitment, selection and retention of personnel. o Assists manager in the staff hiring process (e.g. assist with interview process).

• Creates and supports an environment where innovation and creativity are encouraged and valued.

Job Type: Full-time

Physical setting:

• Level I trauma center

Standard shift:

• Night shift

People with a criminal record are encouraged to apply

Work Location: In person