Emergency Case Manager

Dynamic Service Solutions, LLC, a trusted partner in the government and private sectors in the U.S. and abroad, provides exceptional engineering and staffing services to support critical operations and successfully blends the unique requirements of each client with rapid-response customer service, quality products, and optimal results. Our exemplary past performance with the Federal government and engineering industries demonstrates our unique capacity to empower each client to achieve measurable outcomes.

Job Summary

The Repatriation Case Manager will provide case management and supportive services to US citizens getting ready to return to their home country to ensure safe repatriation occurs. The CM will work in collaboration with program staff to cultivate a client-centered and trauma-informed approach to service provisions. Will also facilitate the delivery of reintegration services utilizing a network NGO agency.

Essential Functions:

1. Assessing needs and determining what services and supports are most appropriate for the client and their family.
2. Short-term case management with a focus on screening and making appropriate referrals for clients when returning to home country.
3. Provide crisis support services directly, as needed, to ensure clients’ safety and well-being in a crisis situation.
4. Comply with policies and procedures governing the program and ensure that the program is operating at maximum efficiency.
5. Maintain case records in compliance with professional standards and applicable laws.
6. Coordinate with in-country service partners to identify and secure access to case-specific repatriation services.
7. Actively establish, enhance, and maintain liaison relationships with key government agencies, and non-profits/community organizations.
8. Occasionally provides evening and weekend coverage as needed.
9. Commitment to the organizational mission.
10. Other duties as assigned.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. 

Qualifications and Requirements:

• Level: Bachelor’s degree in psychology, Sociology, Social Work, Clinical Counseling, Human Services, or other relevant behavioral science required. Additional degree/course work in related fields desirable.
• Two years prior experience in social worker positions (e.g., child welfare) with direct contact with clients is strongly preferred.
• Strong communication skills. 
• Bilingual (multiple languages a plus)
• FEMA courses a plus.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Dynamic Service Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, political affiliation, marital status, genetic information, disability, age, military service or veteran status, parental status, or other non-merit factor. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.

We participate in E-Verify.