Electrical Product Account Manager

Location: Albany, New York Power-Flo Technologies, a leading electrical distributor, is seeking an Account Manager for the Albany, NY area. This sales rep will provide sales support and customer service to an existing assigned customer base while actively pursuing new business opportunities. They will work with other Power-Flo Technologies departments, outside sales, and vendors to impart unparalleled customer satisfaction.

Electrical Product Account Manager's Responsibilities :

• Determine customer requirements in order to recommend specific products, solutions, or services
• Introduce new products to existing customers
• Vigorously seek prospective new accounts employing standard sales methods
• Retain existing customers by building rapport and providing unmatched customer service
• Receive and process orders from customers utilizing Eclipse
• Maintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and preform follow up activity as the situation dictates
• Provide timely solutions to customer queries
• Customer quotations
• Maintain liaison with other departments for order completion and timely shipment
• Work with vendors as necessary to gather information regarding pricing and availability
• Correspond with customers via e-mail, telephone, and fax
• Provide back up support to team members as required
• Manage pricing and margins in conjunction with outside sales to maximize profitability
• Attend training to obtain relevant knowledge regarding existing and new product lines
• Load and maintain Rebates in Eclipse as well as contact vendors for special pricing or renewal of expired Special Price Agreements and Rebates

Electrical Product Account Manager's Qualifications :

• Knowledge of and sales experience with Electrical Products
• Exceptional customer service and communication skills
• Multitasking and prioritizing
• Organized and efficient to handle multitasking environment
• Computer skills to include Windows, Outlook, Excel, and Word
• 5+ years' industry sales experience
• Located in/near Albany, NY to support customers
• A valid and clean driver's license to travel to customers as needed

https://www.powerflotechnologies.com/

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.