Elearning Program Manager

INPO sets the global standard in nuclear safety by demanding excellence of ourselves and expecting it of others. We recruit, develop, grow and retain passionate, driven people who make a meaningful difference across INPO and the global nuclear power industry.
Summary of Purpose / Full Job Description Notes:
Develops and maintains advanced eLearning modules for the commercial nuclear power industry. Functions as a lead developer in working groups with subject matter experts (SMEs) and contractors to help create the content for technical eLearning modules and then apply software authoring and instructional design expertise to create and maintain engaging training modules. Can identify appropriate vendors when necessary for eLearning projects and can independently guide contractor work. Has a strong knowledge of instructional design and development processes, such as the Systematic Approach to Training (SAT) and rapid design and development approaches. Advanced knowledge and skill with software authoring tools Lectora and Storyline. Able to create or acquire digital assets such as graphics, audio, video and animation as needed for eLearning modules.
Essential Functions

• Design and develop quality eLearning courses using Lectora or Storyline and other digital assets for industrial and technical training hosted on an industry-wide eLearning platform.
• Develops/revises courses or modules with assistance by subject matter experts in accordance with INPO/Department procedures and guidelines in accordance with INPO/department procedures and guidelines.
• Prepare supportive instructional materials (e.g. instructional design documents, lesson plans, change logs, storyboards, templates, models, prototypes, style guides, case studies, simulations, video scripts)
• Load, test, troubleshoot, and provide technical support for eLearning courseware on the host LMS
• Create eLearning exams with subject matter expert assistance
• Conduct and report on exam analysis and implement improvements; periodically update exam banks
• Evaluate and respond to student feedback
• Periodically evaluate effectiveness of training courses, including participating in industry reviews and curriculum oversight committees
• Assist in the creation of eLearning developer standards
• Present information at meetings and workshops
• Work independently with little supervisory oversight but as part of a team
• Write and review technical documents
• Interface with a broad spectrum of personnel from senior leadership to subject matter experts (SMEs) in order to identify training needs and develop training solutions
• Prepare information for meetings and workshops
• Interface with INPO, contractor, and utility personnel at all levels
• Participate in industry-related seminars, meetings and workshops to improve knowledge and skills in assigned specialty area
• Identify gaps and assist in developing action plans to improve programs, processes and procedures including escalation to key stakeholders as necessary
• Performs other duties as assigned

Competencies
Knowledge

• Advanced knowledge and proficiency in Microsoft Office
• Advanced knowledge of instructional design and the appropriate use of instructional strategies.
• Able to use Storyline and Lectora to create sophisticated interactions for the user

Skills

• Strong communication skills (listen, speak, write)
• Strong planning, organizational, and time management skills
• Strong interpersonal skills
• Strong conflict management skills
• Strong customer service skills
• Strong problem solving skills
• Strong decision making skills
• Strong meeting facilitation skills
• Proficient in English language

Abilities

• Ability to execute department design and development processes to create new learning deliverables or revise existing ones
• Ability to design courses according to instructional design principles.
• Able to use Storyline and Lectora to create sophisticated interactions for the user
• Ability to develop supporting documentation for each phase of the approved design and development process.
• Strong ability to exercise good judgment and communicate effectively (both orally and in writing)
• Strong ability to handle multiple duties and emergent work in a professional, timely manner
• Strong ability to work independently as well as in teams/groups
• Strong ability to work and maintain confidentiality of highly sensitive/private information
• Strong ability to establish and maintain effective, professional relationships
• Strong ability to set goals and determine how to accomplish defined results
• Ability to learn new technologies and stay current in a rapidly changing field.
• Strong ability to demonstrate full working knowledge of industry concepts, practices and procedures
• Ability to propose creative training solutions

Other Preferred Competencies

• Demonstrates the ability to achieve results and continuous improvement
• Demonstrates an ability to inspire trust and foster open communication
• Knowledge of INPO/WANO policies, practices and procedures

Education, Licenses, and Certifications
Required

• High School Diploma or GED

Preferred

• Bachelor's degree in a relevant field
• Relevant Association for Talent Development (ATD), International Society for Performance Improvement (ISPI), or other professional instructional design certification

Experience
Required

• 2 or more years' experience in design and development of eLearning training using an eLearning authoring tool, and working with subject matter experts to create an eLearning course from start to finish (analysis, design, development, implementation and evaluation)
• Demonstrated ability to design and develop interactive e-learning courses, using Lectora and Storyline authoring tools. (Meets Level 2 development standards as defined in department Professional Capability Definitions. - Based on Chapman Alliance 2010)

Preferred

• Five to eight or more years experience in design and development of eLearning training
• Experience with the use of HTML5 or JavaScript in eLearning development
• Project planning and management experience
• Project management certification
• Two or more years nuclear plant experience
• Experience as an instructor

Additional Requirements
Tools and Equipment

• Computer
• Phone
• Copier/Printer
• OSHA PPE
• Other INPO tools and software

Work Context

• Works under minimal supervision
• Must be able to sit, stand, walk, stoop, kneel, crouch, climb, and crawl in small spaces
• Must be able to use hands, arms, ears, and eyes to touch, carry, hear, see
• Must be able to climb multiple flights of stairs, climb ladders, traverse scaffolding
• Must have valid driver's license and ability to make regular plant visits
• Must be able to lift 50 pounds
• Travels up to 30 percent, some of which may be outside of the United States

General Requirements
Behaviors and Assessments/Additional Requirements

• Employment is dependent upon successfully completing a pre-employment background check and drug and alcohol test
• This position may require obtaining unescorted access status
• This position requires direct or indirect access to certain export-controlled technology, for which INPO may be required to obtain an export license in accordance with applicable U.S. export control laws and regulations. If an export license is required, any offer of employment at INPO for this position is contingent upon receipt of the export license or authorization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)