Education Specialist- Volunteer Coordinator

Salary : $39,837.00 - $64,934.00 Annually
Location : Norfolk, VA
Job Type: Permanent Full-time
Job Number: 11493
Department: Maritime Center
Opening Date: 11/29/2023
Closing Date: 12/9/2023 11:59 PM Eastern
Description
The City of Norfolk's Maritime Center, Nauticus, is currently seeking an Education Specialist (Volunteer Coordinator). The Education Specialist will be responsible for planning, conducting, and evaluating public programs around Nauticus' campus to include the museum and Battleship Wisconsin to increase the public's knowledge and understanding of maritime resources. The work will also involve presenting education programs, conducting off-site outreach programs, and planning, researching, developing, and coordinating program curriculum. Duties are divided between administrative work and program presentation.
The Education Specialist will:

• Assist in the implementation of educational programs for school groups.
• Act as a liaison with groups outside Nauticus to facilitate service and communications.
• Assist with the promotion of education programs and events.
• Conduct public presentations for school groups and community partners outside Nauticus to increase community awareness and involvement.

Essential Functions
Essential functions include but are not limited to:

• Presents educational science and history programs to diverse audiences including but not limited to school groups, scouts, teachers, and the public including the physical set up for programs, events, and activities.
• Assists program development and edits curriculum to meet national and state standards for science, math, and history with a focus on STEM concepts using a cross-curricular approach.
• Performs interactive educational science programs including tours, science-oriented tabletop activities, demonstrations, workshops, special events, and outreach programs.
• Creates and maintains various reports for use by senior management.
• Assists visitors with special needs, questions, or complaints in a courteous and responsible manner.
• Establishes and maintains effective working relationships with other employees, officials, and all members of the public.
• Ability to stand for extended periods of time, lift from ground to above shoulder, climb, bend, stoop, sit, push, pull, and perform tasks requiring manual dexterity.
• Other duties as assigned.

Education/Experience
Work requires broad knowledge in a general profession or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent in Science, History, Education, and/or Museum Studies
Proficiency in Microsoft Office Suite required.
Valid driver's license
CPR/First Aid certification a plus
One year in the guest relations field.
Formal or informal classroom instruction and management preferred.
Additional Information & Requirements
Work Location: Nauticus Maritime Center, One Waterside Drive, Norfolk, VA 23510
Work Schedule: Wednesday through Sunday, 9:00am-5:30pm, 40 hours per week. Position requires some evening and holiday shifts.
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02
Do you possess a bachelor's degree in education, museum studies or a related field?

• Yes
• No

03
If yes, please indicate the field of study you hold a degree in.
04
How many years of experience do you have in a guest centered environment?

• Less than 1 year
• 1-2 years
• 3-4 years
• 5 or more years

05
Please describe your experience in a guest centered environment
06
Do you have experience developing educational programs?

• Yes
• No

07
Please give examples of educational programs that you have developed.
08
Do you have experience in staff/volunteer training and evaluation?

• Yes
• No

09
Please describe your experience in staff/volunteer training and evaluation.
10
Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

11
Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

12
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
Required Question