Address
Form of workWilton’s Journey So Far
Wilton is a heritage US brand with a 90-year history in baking and decorating. After fifteen years of private equity ownership, the company was acquired by Dr. Oetker (family owned German conglomerate) as an expansion into the US market. Eighteen months after the acquisition, Dr. Oetker and the new leadership are looking to define the future of Wilton brands to become the most important, influential and successful cake and dessert brand in the USA. Learn more about Wilton athttp://www.wilton.com.
Job Title:
eCommerce Inventory / Operations Analyst
Reports to:
eCommerce Manager
Location:
Naperville, IL/Hybrid
LinkedIn Level
Associate
Wilton’s Journey
Wilton is a US heritage brand with a 95-year history in baking and decorating. Now fully integrated into the Dr. Oetker family, Wilton aspires to be the most influential and successful cake decorating brand. Learn more about Wilton at http://www.wilton.com.
Job Summary
The eCommerce Inventory / Operations Analyst will help drive growth of the eCommerce business (Amazon, other Pure Play customers, and Omnichannel customers) through accurate demand, inventory planning and execution. This role will analyze historical sales volumes and other data (e.g., Sales Volume, Cost, Productivity) to help increase service levels and improve customer experience. This individual will be a dedicated S&OP Subject Matter Expert on the eCommerce team and will report directly to the This role will report to the Pure Play/Amazon National Account Manager while working closely and collaborating frequently with the Supply Chain and Operations team to ensure cross-functional alignment.
This role provides ample opportunity to develop original ideas, approaches, and solutions in a dynamic and fast-paced environment.
Essential Responsibilities:
+ Monitor, manage, and optimize inventory levels on a weekly cadence
+ Coordinate shipping logistics for replenishment for all eCommerce customers
+ Maximize profitability on marketplace seller portals (e.g., Amazon Seller Central, Walmart) by managing and monitoring customer returns, excess inventory, and fees
+ Reporting inventory statistics to management and suggesting improvements to inventory control
+ Coordinating cross-functionally to resolve discrepancies between inventory, forecasts, and revenue
+ Creating and maintaining inventory databases and systems for accurately managing and reporting inventory
+ Set up and provide regular reports and data relating to specific areas of the operations/logistics process
+ Interpret data on logistics elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, and/or transportation
+ Analyze the operation and conduct deep dive analysis; provide routine executive-level reporting on supply chain Performance and future strategy/analysis
+ Work with pricing analyst to continually improve pricing process including validation of integrity of existing products, analyzing inventory weeks of supply and inventory cost value, and recommending and actioning excess inventory pricing to balance maximizing margin and minimizing inventory liability
Education and Experience:
+ BS or MS degree in a Marketing, Data Analytics, Finance, Statistics, etc.
+ 2-3 years of experience in the CPG industry with a strong background in Digital Commerce
Knowledge, Skills, and Abilities:
+ Superior written communication and presentation skills
+ Strong ownership mindset, with proven ability to manage multiple responsibilities, meet tight deadlines, and perform well in a fast paced and dynamic environment
+ Ability to thrive in an ambiguous environment with imperfect/incomplete information
+ Intellectually curious mindset and desire for continuous learning and improvement outside scope or knowledge skillset
+ Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promote efficiency/automation, make decisions, manage processes, and work independently with minimal supervision
+ Familiarity with Baking & Cake Decorating categories preferred
Physical Demands/Work Requirements:
+ Hearing and speech sufficient for clear communication face to face and especially via phone and video calls
+ Sitting at a computer station, meeting table or work desk for more than two-thirds of each day
+ Moving to other stations and departments throughout the day
+ Using hands and fingers to operate computers and office equipment most of the day
+ Bending or crouching to access files or storage
+ Exposure to noise levels typical of office environments
+ Ability to travel domestically and internationally as needed
Wilton values an engaging in-person work environment with focus on cross-functional collaboration and problem solving. We also recognize the need for workplace flexibility. This is why Wilton offers a hybrid schedule with permanent 1/2-day Fridays.
Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.
If you need accommodation to access the information provided on our website, please contact us at 630-810-2416 or send an e-mail to: careers@wilton.com We will be happy to help you!
