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Form of work
SalaryWork as part of a team to identify opportunities, define processes, conduct test & learns, develop communication and training materials and guide company-wide rollout of solutions that would improve the associate, customer & sales experience within eCommerce Operations. Collaborate with technology, retails ops partners & vendors to develop solutions that drive operational efficiencies. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!Minimum
- 3+ years store management, division front end or eCommerce management, or Retail Operations management experience
- Proven leadership skills and ability to persuade/influence others
- Ability to analyze data and communicate recommendations
- Demonstrated effective interpersonal and presentation skills
- Excellent written and oral communication skills with ability to interact with all levels of the organization
- Success gaining alignment across multiple parts of the organization
- Proven success implementing and evaluating operational best practices
Desired
- Bachelor's Degree
- Evaluate current eCommerce operational best practices & results. Identify areas of improvement and develop enterprise-wide solutions
- Support store and divisions teams with the execution of new processes and best practices
- Identify and develop solutions to improve store processes, the Associate & Customer experience and eCommerce sales.
- Collaborate with key stakeholders to innovate and develop standard technology solutions to support the eCommerce experience throughout the enterprise
- Assist in the development of written training/communication plans and documentation
- Monitor the retail industry for innovative eCommerce solutions. Conduct competitor analysis.
- Travel up to 25% of time to all Kroger banners / divisions
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
