JOB SUMMARY:
The East Coast Retail Compliance Manager is responsible for ensuring compliance with state and local ordinances, rules and regulations.
JOB DUTIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Manage Retail Compliance priorities to ensure retail stores and systems are in line with state and local compliance (with oversight of Massachusetts and upcoming sites in New Jersey and Connecticut).
- Collaborate with Regional Directors and Merchandise Planning team to create and maintain compliance checklists for retail departments; ensure compliance is built into retail SOP's.
- Collaborate with Regional Directors and Merchandise Planning team on discrepancies and coordinate the correction of errors through SOP adjustments or implementation.
- Works closely with Merchandise Planning Team, Regional Managers, and C3I's Sales Team to ensure accuracy of reports, inventory, and retail systems.
- Manage the review and approval for marketing items for all retail markets stores including but not limited to, signage, promotional flyers, online advertisements, event marketing, etc.
- Ensure regular internal audits are conducted to ensure all retail stores inventories and processes are accurately reflected; collaborate with Retail Supervisors and Retail Leaders in developing corrective actions.
- Be primary point of contact for all external audits for assigned retail locations; follow up on any outstanding items to ensure accuracy.
- Partner with the Regional Managers and the IT team to ensure all retail systems are operating compliantly.
- Assist Director of Compliance and General Counsel on compiling documentation and required reporting for license renewals and license applications.
- Train and implement processes to ensure Retail Supervisors can collect required documentation for respective markets for license renewals.
- Stay current with state and local laws pertaining to operations and ensure compliance with such laws; update compliance documentation and processes as regulations and laws change.
- Collaborate with Retail Compliance Supervisors to educate all employees on state and local laws and ensure all processes and procedures align with those governances.
- Collaborate on developing employee compliance trainings for company employees and create training manuals that align with company SOPs.
- Regularly Correspond with METRC, and state specific governing bodies to seek guidance on law interpretation; document all correspondence.
SUPERVISORY RESPONSIBILITIES:
As markets grow, this position will directly supervise regional Compliance Specialists.
JOB REQUIREMENTS:
- 5+ years of experience in compliance or quality control.; Cannabis industry experience is preferred, but not required.
- 2+ years experience managing or leading a team.
- Ability to use and manage METRC, retail POS (LeafLogix) and is Microsoft Office efficient, with ability to learn new software.
- Ability to read and understand laws, ordinances, rules and regulations.
- Excellent organization skills, ability to develop and implement operational best practices.
- Ability to communicate clearly and accurately with regulating bodies.
- Strong interpersonal skills, ability to build relationship with internal and external contacts.
- High attention to detail, and experience inputting and reporting on high volumes of data.
- Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.
- Ability to travel to various sites throughout the locations assigned.
- Must be at least 21 years of age and able to pass a background check.
- Must be able to obtain & maintain required state licenses based on work location.