E-Resource Specialist

Reporting to the Electronic Resources Librarian, we are seeking a E-Resource Specialist who will work on a collaborative team to provide responsive, effective, and evolving coordination of the life cycle of electronic resources management. The position focuses on ordering, licensing, setting up access, and troubleshooting electronic resources available to the University community. The position works closely with public services, library applications, technical services, and financial colleagues across the University libraries.

Specific Duties & Responsibilities

• Places orders for electronic resources in various formats (e.g., databases, eBooks, e-journals, streaming videos and datasets).
• Sets up trials for prospective purchases.
• Reviews and negotiates licenses for electronic resources based on JHU licensing principles.
• Troubleshoots patron access issues and works with vendors and colleagues until resolved.
• Monitors a shared inbox to communicate and collaborate with library staff and vendors in resolving questions related to access, licenses, invoices, etc.
• Creates and maintains accurate online records in the library's Alma system, as well as in shared spreadsheets, wiki pages, and electronic files.
• Assists with platform migration projects.
• Assists with other technical services projects and responsibilities as time permits.

Special Knowledge, Skills, & Abilities

• Experience working with MS Excel or other spreadsheet software.
• Clear written communication skills.
• Exceptional analytical ability.
• Demonstrated problem solving and investigative skills.
• Ability to think logically, work accurately, and concentrate on detail.
• Tolerance and flexibility.
• Ability to work productively and effectively in a demanding and time sensitive environment.
• Ability to communicate and work collaboratively with vendors and library colleagues responding to questions and problems promptly and professionally.
• Ability to work independently as well as part of a team.
• Strong organizational as well as interpersonal skills.
• Customer service oriented.

• High School Diploma or graduation equivalent.
• Three years related experience.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Bachelor's Degree strongly preferred.
• Knowledge of library acquisitions processes and electronic resource management systems.
• Experience reading library contracts.

Classified Title: Library Specialist 
Job Posting Title (Working Title): E-Resource Specialist   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $18.00 - $33.50 HRLY ($50,212 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: 8:30am-5pm, M-F 
Exempt Status: Non-Exempt 
Location: Hybrid/Homewood Campus 
Department name: Technical Services  
Personnel area: Libraries 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.