Driver Manager/Icccs

Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.
Our Operations team in Louisville, KY is looking for an IC Compliance Specialist (ICCS) to join our team. The ICCS is a critical member of the Quality Carrier's team. This position is responsible for the relationship with an assigned group of Independent Contractors to ensure the contractor experience is a positive one. Quality operates on a 24/7 basis. As such, CCSR's are expected to participate in an on-call schedule. This schedule will vary based on location and business needs.
Essential Functions:

• Tracks each IC in TMW for compliance to meeting QDI's customers' needs on all selected loads
• Works with an assigned group of Independent Contractors on a daily basis to advise them when requested in making good business decisions in choosing freight and preparing for repair costs.
• Fields IC settlement questions when requested
• Ensures IC's are reaching their financial goals by advising them when they request assistance.
• Ensures all tractors are in a high level of repair and in full compliance with all DOT, federal, state and local regulations as well as all QC compliance standards.
• Counsel drivers on safety, compliance, and service issues as needed to include written documentation of any and all such counseling.
• Reviews OBER data and provides feedback and advice when requested to the contractor regarding events recorded and in accordance with the CCSR Safety Policy

Skill/Knowledge Requirements:

• Good communication skills and ability to deal with people;
• High School Diploma or equivalent; 2-year business degree preferred;
• 2-3 years bulk transportation industry experience;
• Knowledge of DOT requirements;
• Experience with safety procedures;
• Working knowledge of Google Platform, Word, Excel, and TMW

We offer competitive wages and employee benefits (Flexible spending accounts, generous Paid Time Off/Holiday Schedule, in addition to Medical, Dental and Vision plans).
Quality Carriers is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military/veteran status or other characteristics protected by law.
Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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