Doorperson - Signia by Hilton San Jose

The elevated Signia by Hilton San Jose is searching for a Doorperson to join their team!

Located across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. The hotel has 541 rooms and over 65,000 sq. ft. of meeting and function space, signature culinary experiences, an outdoor rooftop pool, and extensive fitness facilities.

The ideal candidate will have at least 6 months experience in hospitality.

Schedule: Open availability for morning and evening shifts

Pay Rate: $21. 16 per hour

What will I be doing?

As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
• Read luggage tags and provide claim tickets for accurate delivery of guest items by bellpersons
• Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
• Arrange guest transportation (i.e. taxi cabs), as needed
• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The hourly rate is $21.16 and is based on applicable and specialized experience and location.