Donor Recruitment Account Manager: Philadelphia

Position Note: This position will service the city of Philadelphia

Why Choose Us? 

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
 

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

OUR IDEAL CANDIDATE:

If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! 

We have an opening on our Donor Recruitment team for an Area Booking Manager!

As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work!

WHERE YOUR CAREER IS A FORCE GOOD:

• Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.

• Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.

• Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.

• Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.

• Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.

• Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.

• Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in marketing, sales, communications or related field required.

• Minimum 3 years of related experience or equivalent combination of education and related experience required.

• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively.

• Excellent oral and written communications skills, including training and presentation skills.

• Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems.

• Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics.

•  Ability to effectively implement programs preferred. Ability to work on a team.

• Travel: Some travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Project Management Experience

• Non-Profit Experience

• Community Outreach Experience

• Sales Experience Preferred

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO:  Starting at 15 days a year; based on FLSA status and tenure

• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition