Donation Attendant

Goodwill of WNY is expanding and opening a brand new Donation Center at 890 Young Street, Tonawanda, NY 14150. We have multiple shifts available and are looking for full time and part time Donation Attendants to greet and assist donors at our new Donation Center. Our Donation Center is open 7 days a week from 9 AM to 5:30 PM. Apply today to learn more about this exciting opportunity!

THE POSITION

This position’s key responsibilities include:

• Greets and assists donors at donation trailers.
• Delivers excellent customer service and ensures our donors have a great experience with our donation process.
• Collects, sorts, and organizes donations according to Company policies and procedures.
• Maintains a clean and safe drive-thru according to established Company standards.
• Assists other departments within the Company when needed.

WE ARE LOOKING FOR SOMEONE WHO:

• Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
• Communicates effectively. You excel when interacting with others.
• Likes to work independently. You excel in an environment with little supervision.
• Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
• Own It - We are motivated and responsible for our actions and results.
• Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
• Be Bold, Be Courageous - When faced with a hurdle, we jump!
• Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
• We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS (The stuff you must have)

• High school diploma or GED equivalent required.
• Ability to make decisions regarding the quality of items.
• Is reliable and consistently comes to work on time and as scheduled.
• Must be able to lift, exert, push, pull, carry or otherwise move up to 100 pounds occasionally, up to 50 pounds frequently and/or up to 20 pounds constantly with no support.

COMPENSATION:

Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive.

• This position pays $18/hour.