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SalaryThe Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Domestic Violence Specialist for Greenfield. The ideal candidate will assist survivors of Domestic Violence in achieving economic mobility safely, obtain appropriate DTA resources and community programs.
DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Be able to comfortably work within a culturally diverse team and agency as well as a very diverse population of DTA clients.
- Provide safe, trauma-informed, and culturally relevant responses to survivors of Domestic Violence.
- Inform clients of all available DTA benefits and how to access them.
- Assist survivors in identifying their safety concerns and in developing their personalized safety plan.
- Work with survivors and their children to identify safe and appropriate resources and services including shelter and housing options.
- Provide technical assistance and training to DTA staff on Domestic Violence.
- Inform clients experiencing Domestic Violence about certain waivers for program requirements when complying with such requirements might place them or their children at risk.
- Establish positive and collaborative relationships with DTA, community organizations, and other state agencies.
- Some travel is required.
NOTE: This position may be eligible for telework.
Required Qualifications:
- Knowledge of the principals and practices of human resource management including behavioral techniques, planning, forecasting, organizational development, etc.
- Knowledge of work simplification methods.
- Knowledge of the methods used in the preparation of charts, graphs and tables.
- Knowledge of the methods of general report writing.
- Ability to understand, explain and apply the laws, rules, regulations, policies procedures, etc. governing assigned unit activities.
- Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
- Ability to gather information by examining records and documents and by questioning individuals.
- Ability to assemble items of information in accordance with established procedures.
- Ability to determine proper format and procedure for assembling items of information.
- Ability to maintain accurate records.
- Ability to prepare and use charts, graphs, and tables.
- Ability to prepare general reports.
- Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence.
- Ability to follow written and oral instructions.
- Ability to give written and oral instructions in a precise, understandable manner.
- Ability to communicate effectively in oral expression.
- Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and /or evaluations; determining subordinates’ training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
- Ability to establish rapport with others.
- Ability to establish and maintain harmonious working relationships with others.
- Ability to deal tactfully with others.
- Ability to adjust to varying or changing situations to meet emergence or changing program requirements.
- Ability to exercise sound judgment.
- Ability to exercise discretion in handling confidential information.
- Knowledge of principals, practices, and techniques of supervision.
- Ability to coordinate the efforts of others in accomplishing assigned work objectives.
Preferred Qualifications:
- Ability to exercise sound judgement and discretion in handling confidential information.
- Bachelor’s Degree.
- Minimum of five years of advocacy, working with survivors of Domestic Violence.
- Knowledge of trauma-informed and culturally relevant care.
- Ability to work under pressure and handle multiple changing priorities.
- Proven ability to communicate effectively, orally and in writing.
- Strong safety assessment skills.
- Familiarity with local resources.
- Ability to work collaboratively in a team setting and build strong relationships.
- Given the population served, bilingual or multilingual fluency.
Agency Mission:
The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every six people in Massachusetts – including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports.
Learn more about our services and programs visit: www.mass.gov/dta
Pre-Offer Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form
For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Program Coordinator II
Primary Location: United States-Massachusetts-600 Washington Street
Job: Administrative Services
Agency: Department of Transitional Assistance
Schedule: Full-time
Shift: Day
Job Posting: Feb 1, 2024, 10:33:30 AM
Number of Openings: 1
Salary: 67,349.36 - 97,344.26 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: EmmaLee Pallai/EmmaLee.Pallai@mass.gov - 6172164363
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes
