Domestic Violence Case Manager

Summary of Functions:

The Domestic Violence Case Manger will provide direct service to survivors of Domestic Violence. These services include, but are not limited to, Trauma in-formed case management, safety planning, crisis intervention assistance, and referrals to community resources, and weekly meetings with clients along with monthly home visits. The Domestic Violence Case Manager will attend relevant community meetings as a representative of Siren/Eaton Shelter. This advocate will demonstrate compassion and role model the agency philosophy of empowerment in all interactions with survivors who seek services.

Essential Functions:

· Using an empowerment-based, survivor-centered model, provide support and assistance to survivors as they navigate systems. This may include assisting survivors with finding housing, employment, or school and advocating for the survivor within systems

· Provide information on the Crime Victims Services Compensation program to each client and assist with the application process

· Make appropriate referrals for clients to outside agencies

· Assist clients with safety planning

· Maintain client files, case notes, PARs and other record keeping as required in accordance with grant and agency policy/procedures within established timeline

· Adhere to agency and shelter safety, security rules and procedures to maintain safety of individuals utilizing agency

· Provide crisis line coverage as needed

· Other duties as assigned

Required Skills/Abilities:

· Perform characteristic duties as outlined in the position description

· Knowledge of Domestic Violence and Trauma Informed Care

· Ability to demonstrate empathy, problem solving, empowerment, and conflict resolution skills

· Ability to work with diverse populations

· Ability to participate as a positive, supportive team member

· Ability to be honest and courteous in all interactions

· Ability to maintain confidentiality and professional boundaries

· Possess strong verbal and writing skills

· Ability to use a computer for report writing, data collection, and communication

· Ability to organize and prioritize

· Knowledge of HMIS and Empower notes is preferred

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person