The employee serves as a front-line staff member for the Nevada State Board of Nursing and reports directly to the Director of Licensure, Certification, and HR. The ideal individual must be organized and have the ability to exercise good judgment in a wide range of situations. The individual must possess strong interpersonal skills in order to build strong relationships with staff and assist the public. The individual will work independently at times and must be self-driven. The individual will be responsible for answering high-volume phones, assisting walk-ins, opening mail, and scanning documents to the appropriate departments and must be able to multitask effectively and work well under pressure. Additional duties include:
- Assist individuals with questions/problems concerning licensure
- Prepare and mail necessary documents
- Answer phones
- Assist walk-ins
- Receipt money
- Scan documents into appropriate work queues
- Capture LiveScan fingerprints
- Open and disperse mail as directed
The position is entitled to receive health and retirement benefits through the State of Nevada Public Employee Benefit Plan and Public Employee Retirement System.
Job Type: Full-time
Pay: $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: In person