Domestic Logistics Specialist

Domestic Logistics Specialist is responsible for managing a high volume of phone calls and email correspondence and resolving internal and external customer issues. This position will involve data entry and customer account maintenance, as well as analyzing, tracking, tracing and correcting freight billing.  Bilingual English/Spanish.

Domestic Logistics Specialist responsibilities and essential job functions include, but are not limited to the following:

• Provides support to the Domestic team including dispatching, document preparation, tracking and tracing freight, verifying load integrity. 
• Communicate clearly and effectively with clients, carriers and peers. 
• Prepare quotes for new and existing business partners as requested by logistics team
• Communicate frequently with the Capacity team and or carriers to gather POD's, BOL's, invoices, and updates in order to close loads in a timely manner
• Consistently track and trace your freight movements from origination to destination and solve operational challenges 
• Provide unmatched Customer Service through daily conversations with customers/carriers in order to build relationships and serve their needs
• Other duties as assigned to support business needs

Qualifications, Knowledge, Skills, and Abilities:                                                                                                                 

• High school Diploma or GED 
• Proficient in Microsoft Office Suite
• Previous experience in a full truckload/LTL or dispatching role. Business development and/or operations a plus
• Previous experience in the following modes: dry van, LTL, expedited, flatbed, oversized, refrigerated, intermodal a plus
• Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry 
• Work independently while supporting an overall team mentality
• Multitask in a fast paced environment with rapidly changing priorities
• Ownership of role and responsibilities, participate in team goals.
• Manage emotional customer situations promptly and professionally 
• Bilingual - Ability to read, write, and speak English and Spanish fluently

 

R+L Global Logistics is a world-class provider of high quality domestic and international logistics and supply chain services, with a reputation for offering the highest quality freight solutions and services to our customers. We have 14 offices across the country, with locations in Atlanta, Chicago, Cincinnati, Denver, Fort Myers, Indianapolis, Kansas City, Laredo, Los Angeles, Nashville, Newark, Ocala, Orlando and San Antonio allowing our logistics team to optimize the supply chain process for our customers.
BENEFITS
Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance
R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law.  R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested.  When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.