Job Description
The IT Associate/Document Control Coordinator will work under the direction of the IT Manager. This position will serve as support for G&L Tube’s IT support and Document Control services.
Responsibilities:
Responsibilities include, but are not limited to:
- Facilitate moving the current intranet site to Sharepoint online to include the following:
- Maintain contracts and facilitate renewals
- Provide onsite technical/help desk support as needed
- Some work requires moving and lifting of computer equipment up to 25lbs and/or visiting the production floor requiring PPE.
**
Qualifications and Skills:**
- Possess good organizational skills and attention to detail
- Strong technical aptitude
- Strong interpersonal skills when dealing with internal or external personnel
- Good troubleshooting abilities when working on complex issues
- Excellent customer service skills when communicating across a wide range of technical levels
- Ability to use good judgment and prioritize work effectively
- Ability to work cross-functionally; Works well independently but also as a team
- Experience using and troubleshooting Microsoft Office, Microsoft Power Automate
- Previous experience in Document Control
- ISO 9100 experience is preferred
**
Education and Experience:**
Bachelor Degree preferred; minimum of an Associate degree or higher in business management, computer science, MIS or related field. 1-3 years of relevant experience in a related role is preferred.
You should be proficient in:
- Bachelor's Degree
- Basic Computer Skills
- IT Equipment (Servers, Networks, Telecom, Cloud)
- IT Infrastructure Hardware Experience
- Meets Physical Requirements
- Microsoft Excel
- Network Connectivity Experience (TCP/IP, SDWAN)