Division Human Resource Director

About LakeHouse Senior Living:

LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.

LakeHouse is hiring a Division Human Resource Director to help support the success of our communities.

Responsible for delivering best in class Human Resources to LakeHouse Senior Living communities, further positioning LakeHouse for continued growth and profitability by identifying, cultivating, attracting and retaining the absolute best talent in every market served. The role assesses and anticipates HR-related needs and within the HR department and LakeHouse management, seeks to develop and implement integrated solutions.

Responsibilities:

• Develops strong relationships with community leadership team for effective communication.
• Develop and maintain core Human Resource programs, such as handbooks, job descriptions, performance appraisal systems, compensation evaluations, and best management practices.
• Assists in developing HR systems aligned with the team member life cycle that drive culture and help achieve visionary outcomes by recruiting, hiring and retaining top talent. Works closely with Oasis to request assistance and access to HR systems and tools.
• Creates and implements standardized Team Member orientation and mentorship programs.
• Pro-actively identifies areas of legal exposure, and provide assistance and guidance, i.e. FLSA, Title VII, FMLA, etc.
• Serves as contact for Oasis (Professional Employer Organization) as needed on leave of absence and unemployment matters for assigned Region.
• Assists managers and other supervisors with Team Member discipline and corrective action, hiring, promotion and discharge techniques to promote satisfactory Team Member relations in which to reduce the probability of future unjust discharge or discrimination claims. Uses discretion to determine if review of written documentation prior to disseminating to the Team Member is needed.
• Develops proactive initiatives and problem solving to meet the company’s Human Resource needs and provide value added services.
• Coordinates filing of Employment Practices Liability claims (EPLI) as needed with Oasis. Assists with investigations and data gathering for EPLI claim response.
• Performs HR audit for respective communities to assess compliance and strategic needs.
• Provides tools to support the hiring process by providing behavioral interviewing guidelines, application templates, pre-employment testing information, and recruiting assistance.
• Provides tools to support the termination process by advising on best practices and alternatives to separation, and template separation agreements.
• Monitors and analyzes trends in turnover and other key employment metrics. Develops recommendations accordingly.
• Conducts investigations related to allegations of harassment, discrimination, and retaliation. Provides summary of investigation, along with recommendations to SVP of HR.
• Assists in investigation and resolution of Team Member grievances and coordinates processes of responding to complaints.
• Conducts new manager/supervisor orientations on compliance issues, such as harassment and work-related injuries.
• Makes recommendations and assists with the performance of formal training programs, such as harassment and management best practices.
• Assists with onboarding and transitioning new communities. Works closely with Oasis on this process to mitigate team member disruption.
• Provides onsite training for management and Team Members as needed. Recommends talent development plan options for Team Members and managers.
• Performs other duties as assigned.

Qualifications:

Required

• Five years+ of related, demonstrated experience in Human Resources or a related field.
• Bachelor’s Degree in Human Resources, business management or a related field.

Preferred

• Must be certified Professional in Human Resources (PHR) or SHRM-CP within one year of meeting current HRCI or SHRM qualifications to test for certification.

Benefits:

In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in LakeHouse Senior Living careers.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

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