JOB SUMMARY:
- Manages the performance and development of Sales Consultants (MAs) within the district.
- Engages in one-on-one coaching and direction by conducting an average of 3-5 SC work-withs a week.
- Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales.
- Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) –
- Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge
- Leverages the Sales Support resources and tools to maximize the consultative time of the SC
- Fully leverages our CRM in the management of SC’s sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC’s.
- Successfully delivers Sysco brand results and directly manages conversion opportunities within the district.
- Supports and promotes all national campaigns and promotions
- Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
- Fully utilizes the CMP and QPP Processes to coach the performance of all sales colleagues in the district.
- Responsible for execution of territory planning and management
- Prioritizes independent relationships with top customers and high value prospects.
- Champions company initiatives and implements center led strategy within the district.
- Additional sales management responsibilities including, but are not limited to, other operational duties and customer relationship management.
- High School education required.
- Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience.
- 2 or more years' experience successfully growing profitable sales in the foodservice industry.
- 5+ years' foodservice sales experience in the foodservice industry preferred.
- Excellent interpersonal skills and ability to work with a variety of stakeholders.
- Can derive insights from others through probing questions and collaborative problem-solving.
- Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously.
- Able to thrive in a fast-paced work environment.
- Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.
- Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations.
- Effectively coach, counsel, train and direct associates.
- Capable of supervising and motivating others.
- Write reports and business correspondence.
- Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
- Seek and qualify prospects under company account stratification goals.
- Research customer business needs and develops a mix of products and service to meet needs.
- Evaluate market trends and recommend products to customers, based on business needs and goals.
- Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Answer customers' questions about products, prices, availability, and product use.
- Provide product information and practical training to customer personnel.
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
- Manage deliveries to the routing schedule published by the transportation department.
- Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
- Participate in company functions, promotions, customer visits, and customer events.
- Attend and participate in general sales and district meetings.
- Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.
- Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
- Participate in ongoing training sessions.
- Assist with the training of new employees as requested.