Address
Form of workIt's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
Build a Culture of Working Back from the Customer
- Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers.
- Create and sustain a sales culture that achieves district business performance results.
- Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through.
- Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what.
- Attract. lead and develop teams that are ambassadors of Five Below's culture.
- Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support.
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
- Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
- Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice.
- Foster career growth through individual goal and development planning and performance coaching.
- Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
- Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district.
- Inspire accountability by providing training, coaching, and consistent feedback to your team.
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
- Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
- Maintain an environment that is safe for your customers and crew.
- Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
- Foster career growth through individual development planning and performance coaching.
- Develop a peer network internally and externally to build strong recruitment and succession planning for your store.
- Lead district to deliver sustained business performance and productivity.
- Clearly communicate Five Below's vision for the crew that empowers them to meet or exceed company objectives.
- Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing.
- Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy.
- Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports.
- Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities.
- Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws.
- Wow our customers: Put the customer first and make a difference in people's lives.
- Unleash your passion: Check your ego at the door and do what you say you will do.
- Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
- Achieve the Impossible: Set the bar high for self and team and outperform expectations.
- Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.
- 5-7 years retail management experience
- Four-year degree, preferred.
- Excellent verbal and written communication skills
- Proven ability to lead, coach, and motivate others.
- Strong business acumen and problem-solving skills
- Conduct root cause analysis to diagnose and address complex business problems.
- Create business plans and contingency plans.
- Proficiency in computer use and standard office applications.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Five Below is an Equal Opportunity Employer.
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Careers Site at www.fivebelow.com/info/careers to verify the posting.
