Distribution Relationship Manager

Distributor Relationship Manager(science)

About ENALAS/Eisco:

At Enalas, our commitment to employees and customers are simple: Everyone needs a little assistance sometimes. Employees tell us they choose ENALAS because of our thoughtful leaders, driven and passionate ideologies and our commitment to integrity. ENALAS has consistently ranked in the Rochester Top 100 Companies since 2018 and is continuing to grow at rapid speeds. If you’re looking to collaborate in a fast-paced entrepreneurial environment, and are someone who is passionate, enjoys trying new things, and interested in contributing to make a difference - ENALAS is the place for you!

What we offer:

• Medical & Dental coverage, paid 100% by employer
• Simple IRA match
• Short term & Long-term Disability, paid by employer
• 14 paid federal holidays
• Paid time off that increases with seniority
• Paid referral program
• Leadership & Career development opportunities, paid by employer
• Clothing perk, paid by employer
• Casual dress attire
• Social Responsibility Committee

Reports to: Director of Customer Care

FLSA Status: Exempt

Job overview:

Are you immersed in the world of science and yearning for a fresh pace and lifestyle change? Whether you're educating future minds, conducting lab research, or engaging in any science-related role, we're on the lookout to build our Sales team and we need you!

At our core, we're a scientific manufacturing entity, pivotal in advancing scientific research and education. With our sights set on expanding our sales force to meet growing demand and support our accelerated growth, we're in the thrilling position of having more opportunities than our current team can manage. This is where you come in!

In the sales department, no two days are alike. Your primary mission will be to maintain our existing customer relationships while ambitiously scouting for new ones. If you love people, love science, like to travel, and want to be a part of a very dynamic team this is the job for you.

We follow 11 simple rules in our department:

• If you’re not selling something, you’re not selling anything
• If someone wants to buy something, sell it to them (if it’s not something that would make mom mad)
• Be nice
• If you can’t make a sale, make a friend
• If you focus on the customer, the money will follow, if you focus on the money the customer will leave
• You have 2 ears and one mouth for a reason
• Be smart enough to know when you’re not smart enough
• Don’t throw away marketing material/catalogs. At least get them into the hands of your customer
• You can only get 2 out of 3, fast, good or cheap, choose wisely each time
• The customer isn’t always right, but don’t ever tell them that
• Work hard, always (hard work beats talent when talent doesn’t work hard)

**Science teachers are highly encouraged to apply!**

Primary Responsibilities:

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers
• Meets monthly individual sales goals and contributes to the overall team sales goals
• Communicates with customers through phone calls, emails and in person visits (at customer and at trade shows)
• Adjusts content of sales presentations by studying needs of customers and potential customers
• Works with marketing to build promotions around key product lines
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Education/Experience/Skills

• Degree in business or science, science experience is a huge, huge plus
• Experience in customer service or sales needed
• Knowledge of Salesforce or other CRM
• Excel hero is another plus
• Must be comfortable talking with people on customer visits and trade shows

Must have reliable transportation

Environmental Working Conditions & Physical Effort

Enalas is a fast-paced environment, bring your entrepreneurial energy

Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on a routine basis.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 25 lbs.

Working hours Monday – Friday 7:30 AM – 4:00 PM. May require extended hours based on the needs of the business

ENALAS is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Travel requirement:

• Travel
• Up to 25% travel
• Up to 50% travel

Application Question(s):

• You must have some experience or knowledge in science, or science products? Please explain your experience and how it applies to the position.

Work Location: In person