Job Description
LHH is seeking an ORDER ENTRY ADMIN for a contract-to-hire position in Missouri City, TX.
DUTIES:
· Heavy order entry processing
· Heavy vendor communication via phone & email
· Provide support for inside sales team on day-to-day needs
· Occasionally backup Receptionist (lunch hour)
· Act as an extension of the branch sales force and Global Sales Organization to support Key Program
· Initiatives to secure customer satisfaction standards are met.
· Handle customer inquiries, process orders and resolve customer issues promptly using root-cause analysis.
· Secure market level pricing feedback from customers and provide timely price quotations and/or proposals.
· Resolve open credit and claims along with direct order variances by working directly with the Operations Team, Customer Finance Services, and involving the Customer Fulfillment Leader for support as needed.
· Ownership of open order management responsibilities through expediting backorders to maximize fill rates and customer satisfaction.
· Identify and execute profitable growth projects with the Customer Fulfillment Leader to implement for key GSO accounts.
QUALIFICATIONS:
· High school diploma
· Customer-oriented and motivated
Proven problem solver with strong attention to detail
Highly organized with the ability to prioritize and manage multiple tasks and deadlines
SKILLS:
Proficient in MS Office Suite
Bilingual in Spanish a plus, but not required
Solid verbal and written communication skills
EXPERIENCE:
At least 2-3 years of Administrative, Customer Service, or Sales experience
Experience in the oil & gas industry REQUIRED
Customer service experience in a distribution environment a plus
EMPLOYMENT TYPE: contract-to-hire
COMPENSATION: $18-20/hr DOE
WORK HOURS: M-F, 8 AM-5 PM (100% onsite – 77489 zip code)
Pay Details: $18.00 to $19.00 per hour
Search managed by: Nicole Vassiliades
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.