Dispatching Of Translators, Answering Of Phones And General Office Work

Are you fluent in English? We are an established LSP (language service provider) based in Orange County that provides translation-interpretation services for injured workers in the Legal and Medical field. Candidate will perform:

Customer Communication: Answer incoming calls, emails, and messages from customers, providing information, scheduling appointments, and addressing customer concerns or issues. Maintain professional and courteous communication with customers, ensuring their needs are met and their expectations are managed throughout the service process.

Scheduling and Dispatching: Schedule all Language services based on Interpreters availability and customer preferences. Coordinate with field Interpreters to assign service calls, dispatch work assignments, and provide necessary information for service assignments. Monitor the progress of service calls and dispatch Interpreters to additional jobs as needed to optimize scheduling and maximize efficiency.

Acquainted with Microsoft Office and Quick books is a plus. Good Typing is a must. Place of work is centrally located in the City of Ensenada

Please send your resume/education/experience as a reply to this posting.

Type of Position: Full Time Monday to Fridays

Salary: By mutual agreement

Job Type: Full-time

Salary: $12,000.00 - $13,000.00 per month

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person