Dispatcher

```Duties```
- Coordinate and schedule transportation/towing activities for disabled vehicles.
- Receive and process invoice orders and ensure timely delivery
- Communicate with drivers, customers, and other stakeholders to provide updates on roadside assistance status-and provide excellent customer service
- Utilize towing management systems (Dispatch Anywhere & Samsara ) to track and manage
- Monitor and maintain accurate records of towing activities
- Collaborate with the management team to optimize routes and improve efficiency
- Handle any issues or delays in towing vehicles and find appropriate solutions
- Ensure compliance with all towing regulations and safety standards

```Experience```
- Previous experience in a dispatching or logistics role preferred
- Familiarity with tow management systems (Dispatch Anywhere).
- Strong communication skills, both written and verbal, to effectively communicate with drivers, customers, and other stakeholders
- Knowledge of fleet management principles and practices
- Ability to prioritize tasks and work in a fast-paced environment
- Proficient in using phone systems and maintaining professional phone etiquette

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please note that only shortlisted candidates will be contacted. Thank you for your understanding.

Job Type: Full-time

Pay: $700.00 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 4 hour shift

Work Location: Remote