Dispatcher Clerk (P.o.s.t. Certified)

Salary : $49,857.60 - $60,632.00 Annually
Location : San Andreas, CA
Job Type: Full Time Regular - Benefited
Job Number: 2019-00071
Department: Sheriff's Office
Division: Sheriff - Dispatch
Opening Date: 10/16/2019
Position Description
THIS RECRUITMENT IS FOR A FULLY COMPETENT DISPATCHER CLERK WHO POSSESSES A VALID P.O.S.T. BASIC DISPATCHER CERTIFICATE OR HAS EXPERIENCE WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY.
Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required.
Example of Duties

• Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service.
• Determine nature and location of emergency.
• Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid.
• Receive and process 9-I-I emergency calls.
• Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems.
• Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data.
• Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer.
• Assigns case numbers and maintains daily logs; maintains various files.
• Checks files for required information.
• Appears in court as witness for departmental actions related to dispatch/responder matters.
• Maintains records for emergency disaster plans, updating manuals and OES policy references as required.
• Types, sorts and files a variety of materials.
• Prepares reports/departmental logs.
• Performs other related duties as required.

Minimum Qualifications
Knowledge of:
Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation.
Skill and Ability to:
Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation.
TRAINING AND EXPERIENCE:
Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public.
Special Requirements
Possession of a valid California driver's license.
Willingness and availability to work variable shifts, including nights, weekends and holidays.

• Successfully attend and complete courses of instruction as required by departmental policies.
• Possession of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training OR experience as a law enforcement dispatcher with the ability to obtain the required certificates within one year.

Bargaining Unit 10 - Calaveras County Public Service Employees Association
For available Health/Dental/Vision insurance please visit the County Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision.
NEW* Assist-To-Own program to help Couny employees purchase a home.
Program Highlights:

• Down Payment Assistance, up to 5.5% of the Total Mortgage Loan.
• Available with purchase of a primary residence.
• Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans).
• No first-time homebuyer requirement to qualify.
• Flexible guidelines: Minimum FICO 640; Maximum DTI 50%.
• Flexible income limits, up to moderate income levels; no income limits for FHA and VA.

For more information, vists
Uniform Allowance: $650.04 per calendar year for specific positions split into monthly payments. Payments will be made monthly on the second pay check. Qualifying Classifications: Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant.
Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications: Animal Shelter Assistant
Professional Time Off: 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications: Deputy District Attorney I/II/III/IV
Extra-Hire:
Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance.
Vacation days:
0 - 3 complete years = 80 hours per year.
After 6 months you can take your first week.
3 - 10 complete years = 120 hours per year
10 years+ = 160 per year
Holidays: 13 paid holidays per year.
Life Insurance: $50,000.00 County paid
Sick Leave: 12 days annual sick leave accrual with unlimited accumulation.
Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period.
60 hours of sick leave can be used for immediate family, parent spouse, child or sibling.
Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted. Merit increases may be granted annually thereafter to the top step.
Probation Period: New employees remain in a probationary status for 26 pay periods.
Longevity Incentives @ 2.5% for each of the following:

• 5.5 years (if hired before March 28, 2005)
• 6 years
• 10 years
• 15 years
• 20 years
• 25 years

Bi-Lingual pay: $50 per month for specific approved job classifications.
Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually
Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually
Section 125 Plan: Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site.
AFLAC
Heart & Stroke Insurance
Cancer Insurance
Accident Insurance
Universal Life Insurance
Short Term Disability Insurance
LEGALSHEILD
CALPERS RETIREMENT INFORMATION:
CalPERS:
CLASSIC MEMBERS: 2% at 55
PEPRA MEMBERS: 2% at 62
Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS.
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SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III.
CLASSIC MEMBERS: 3% at 50
PEPRA MEMBERS: 2.7% at 57
Additional Retirement Plan:
The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan (Pre-Tax). The County currently utilizes VALIC.
Participating employees will receive a County paid match of up to $50 a month.
01
Candidates being considered for employment in the Sheriff's Department must undergo a pre-employment criminal history and background investigation. During the investigation, candidates will be evaluated in job dimensions which has determined are critical for successful performance in this position. The components include but are not limited to an exhaustive background investigation in accordance with California Government Code, Section 1029, and a Computerized Voice Stress Analyzer (CVSA) examination to verify statements made in the course of the investigation.Do you understand that you will be required to undergo the pre-employment criminal history and background investigation as described above.

• Yes
• No

02
Candidates being considered for employment in the Sheriff's Department must undergo an extensive pre-employment criminal history and background investigation. During the investigation, candidates will be evaluated in job dimensions which has determined are critical for successful as support personnel in a law enforcement agency. Do you understand that you will be required to undergo the pre-employment criminal history and background investigation, including a computerized voice stress analysis (CVSA) as described above?

• Yes
• No

03
Candidates for positions within a law enforcement agency understand that they agency may operate 24 hours per day, seven days per week, 365 days per year. As such, incumbents may be required to work day, swing, graveyard or irregular shifts as well as on dates of personal significance (i.e. birthdays, holidays, etc.). Select the one box that best describes your understanding of the scheduling requirements for this position. • I understand that I may required to work irregular shifts, to include evenings, nights, weekends, and holidays

• Yes
• No

04
Have you ever been convicted, or found not guilty by reason of insanity, of a felony offense, or for an offense that would be a felony if committed in California? Pursuant to CA Government Code, Section 1029, the conviction of a felony is grounds for disqualification from an appointment except if the individual has been granted a full and unconditional pardon for the felony.

• Yes
• No

05
LEGAL-FELONY OFFENSES: Have you ever been arrested, charged, or convicted of any of the following crimes? Select all that apply.)

• Petty Theft
• NSF Checks
• Joy Riding
• Hit & Run
• Minor in possession of alcohol
• Prostitution
• Soliciting Prostitution
• Voyeurism
• Impersonating a law enforcement officer
• Make annoying/prank phone calls
• Drunk Driving
• Vandalism
• Drunk in Public
• Illegal Gambling
• Brandishing a Weapon
• Possession or use of an altered ID or License
• Defrauding and Inn-Keeper
• Indecent Exposure
• Possession of Stolen Property
• Carrying a concealed or illegal weapon
• Aggravated or felonious assault
• NONE

06
LEGAL-MISDEMEANOR OFFENSES: have you ever been arrested, charged, or convicted of any of the following crimes? Select all that apply.

• Petty Theft
• NSF Checks
• Joy Riding
• Hit & Run
• Minor in possession of alcohol
• Prostitution
• Soliciting Prostitution
• Voyeurism
• Impersonating a law enforcement officer
• Make annoying/prank phone calls
• Drunk Driving
• Vandalism
• Drunk in Public
• Illegal Gambling
• Brandishing a Weapon
• Possession or use of an altered ID or License
• Defrauding and Inn-Keeper
• Indecent Exposure
• Possession of Stolen Property
• Carrying a concealed or illegal weapon
• Assault or Battery (includes fighting)
• Hunting or Fishing without a license
• NONE

07
LEGAL-MISDEMEANOR OR FELONY OFFENSES: If you selected any box under misdemeanor or felony offenses please provide DATES, LOCATIONS, and PENAL CODES. If you need more room please attach the information as an attachment to the application.
08
SUBSTANCE USE: Have you used/smoked/ingested Marijuana, Hashish, Hash Oil within the last 3 years?

• Yes
• No

09
SUBSTANCE USE: Have you used/smoked/ingested Cocaine in the last 7 years?

• Yes
• No

10
SUBSTANCE USE: Have you used/smoked/ingested Barbiturates (downers) in the last 3 years?...