Dispatcher - Aviation

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Receive incoming calls from crew or from TM team.
• File legal flight plans.
• Inform FBO of aircraft arrival and departures. Obtain PPR's as needed.
• Ensure all ground handling, deicing, fuel, landing/departure slots, and landing/overfly permits are in order before releasing a flight.
• Coordinate the FBO, fuel, and flight planning when dealing with weather delays and re-routes.
• Advise appropriate personnel of potential/actual delays and conditions affecting safety of flight.
• Track all aircraft.
• Track crew duty times for Federal regulations.
• Vet all personnel through TFFSP (TSA).
• Comply with all Federal Aviation regulations for crew pairings, weather alternates, and NOTAMS.
• Identify, anticipate, and take corrective action to minimize potential/actual delays due to scheduling operations, crew legality, and maintenance issues.
• Request assistance from Aircraft Sourcing for outside aircraft if we mechanical or cannot cover due to availability.
• Arrange hangar in inclement weather and ensure FBO has de-ice capabilities.
• Submit expense reports and resolve any discrepancies.
• Ensure compliance with all company policies and safety standards, including complete knowledge of Part 135 regulations.
• Special projects and duties as assigned by department supervisors.

BACKGROUND AND QUALIFICATIONS:

• Prior experience in aviation, crew management, or customer service required.
• Dispatch Certification required.
• Strong personal and work ethics along with a high level of integrity.
• Knowledge of FARs in regard to Part 91/135 operations.
• Knowledge of core job competencies including, but not limited to also weather & ATC.
• Must be able to work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must have the ability to work quickly, calmly, and under pressure.
• Attention to detail.
• Excellent oral/written communication and problem resolution skills are required.
• Proficiency in using industry-specific software and tools with the aptitude to learn new software.
• 365/24/7 operation - must be willing to work nights and weekends and Holidays if required.