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Form of workABM is hiring a Dispatcher in our Rhode Island T. F. Green International Airport.
The Dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal.
SALARY: $14.50/hr.
- The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
- ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits | Front Line Team Members
FULL TIME FLEXIBLE SCHEDULING AVAILABLE
SHIFTS AVAILABLE:
- 7:30Am to 4PM
- MUST be available on weekends and holidays.
- Time and a half on Sunday's and observed holidays
Description
Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.
Essential Functions
- Works under general supervision following clearly defined procedures and policies
- This individual provides extraordinary customer service to clients
- Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
- The Dispatcher assigns individuals and teams to tasks and locations.
- Coordinates resources according to customer requests and general job demands.
- Communicates assignments to employees and enters assignment data in computer database.
- Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
Responsibilities
- Provides assistance, information and customer service as requested.
- Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
- Confers with supervising personnel to address questions, problems, and requests for service or equipment.
- Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources
- Oversees all communications within specifically assigned areas
- Strictly adheres to all safety and regulatory compliance procedures
- Miscellaneous duties as assigned
Qualifications
- Must be 18 years of age or older
- Must have at least 1 year Dispatcher experience
- 1 yr. similar work experience
- Must have Customer Service Experience
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available
ABM does not require its team members to be vaccinated for COVID-19, but a small number of worksites may still be subject to COVID-19 vaccination requirements due to applicable law or client requirements. If a worksite has a COVID-19 vaccination requirement, the Company will make exceptions for medical reasons, sincerely held religious belief, or other legally recognized exceptions.
ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
