Job Description
Senior Dispatcher - Frankfort, IL - Base Salary plus unlimited Commissions/Spiffs.
We are looking for a Dispatcher with great customer communication skills! Who is not afraid of a phone! Who wants to earn Unlimited uncapped commissions!!!!
Is that you?
Want to start earning tomorrow?
Base Salary plus unlimited Commissions/Spiffs.
Primary Job Function:
- Maintain the Service Technicians' daily schedules and dispatch the technicians as service calls are completed.
- Schedule return trips with customers when parts are in.
- Maintain customer database with current information.
- Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times.
- Provide accounting with current billing information.
- Prepare service invoices and send them out.
- This person will be responsible for answering customer calls for service and dispatching technicians.
- Efficiently rerouting technicians to different areas/calls throughout the day
Qualifications:
- 5+ years of previous experience in dispatch, customer service, sales, or other related fields
- Must be willing to undergo a background check
- Must pass a drug screen
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
**PLEASE APPLY TO BE CONSIDERED**
Come join the team that achieved the Better Business Bureau Torch award for Marketplace ethics!
Come work with a company that treats their customer's like they are royalty!