Dispatch/Operations Coordinator

Description:

Drip Hydration (www.driphydration.com) is a mobile medical services company providing in-home medical services including IV Vitamin Drips, COVID testing and other services. We are growing quickly and looking for a Part-Time Operations Coordinator to be responsible for clerical tasks including dispatch, handling incoming phone calls and other communications, scheduling visits with nurses and clients, collecting payments from clients, facilitating appointment management in our EMR, updating paperwork and other documents on shared drives, and performing other general office clerical duties.

The ideal candidate would have the ability to write clearly and be proficient with word processing applications, would have had experience with Google sheets/drive as well as being comfortable working on remote apps. A pleasing personality with strong communication skills is also highly valued. Job is focused on client relations and customer satisfaction. Prior work experience in the medical field would be preferred but not required. Paid training with the team!

You must live in the Chicago area and be willing to work from home.

Responsibilities:
● Handling all incoming calls, emails and other communications efficiently and a timely manner.
● Coordination between client and clinical teams. Recording detailed information in medical system and Google Workspace apps.
● Updating paperwork, maintaining documents and word processing, Excel, Google sheets.
● Performing general office clerk duties and errands.
● Coordinating events as necessary.
● Maintaining supply inventory.
● Aiding with client reception as needed.
● Creating, maintaining, and entering information into databases.

Office Assistant Requirements:
● High school diploma or associate’s degree preferred.
● Experience as an office assistant or in related field.

● Saturday and Sunday availability is a must.
● Ability to write clearly and help with word processing when necessary.
● Warm, friendly personality with strong communication skills.
● Ability to work well under limited supervision from home.
● Ability to work in a busy fast paced environment.
● Strong communication skills.
● Client driven
● Ability to multitask and enthusiasm to learn.

Job Type: Part-time

Pay: From $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Weekends as needed
• Weekends only

Application Question(s):

• Are you able to work from home with a computer already available?
• Are you available 8am to 8pm Saturday & Sunday two weekends out of the month and/or all 4 weekends a month? Please do not apply if you do not have weekend availability.

Education:

• Associate (Required)

Experience:

• Office: 1 year (Required)

Location:

• Chicago, IL (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: Remote