Dispatch Clerk/Specialist

Your Role: This position performs clerical duties associated with the dispatch department and Supply Chain Analysts for Dot Transportation.

• Pre-deadline scheduling of appointments with customers and suppliers
• Communicate using email, unique company portals and phone
• Accurate entry of confirmed appointment times into the system
• Data entry such as receiving hours, customer notes and etc.
• Enter and update operating systems with accurate data
• Communicate with internal and external customers
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

Role Specifics:

• Work Environment: Some exposure to garage / shop environment

We Need You To Have:

• High school diploma or General Equivalency Degree
• Excellent mathematical and reading skills
• Computer skills, including knowledge of Microsoft Office programs
• Skills to be successful in a fast-paced environment with multiple deadlines

We’d Like You To Have:

• Administrative / clerical experience preferred
• Effective professional verbal and written communication skills
• Experience working in both team and independent settings
• Good organizational skills

Your Role: This position will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

• Provide excellent customer service to both internal and external customers
• Schedule appointments with customers via phone, email, or web-based formats
• Communicate with drivers on schedules and work assignments
• Work with multiple departments and manage a diverse and hectic workload
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

Role Specifics:

• Schedule: Full-time – Monday - Friday
• Work Environment: Some exposure to garage / shop environment
• Utilize data analysis and interpretation

We Need You To Have:

• High school diploma or General Equivalency Degree
• Ability to think critically and make independent decisions
• Computer skills, including knowledge of Microsoft Office programs
• Ability to multi-task and work in a fast-paced environment

We’d Like You To Have:

• Logistics/Transportation experience
• Customer service experience
• Experience working in both team and independent settings
• Exceptional organizational and communication skills
• Meticulous attention to detail

What Can Dot Offer You?

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

• Competitive pay – Range: $15.35 - $23.02 per hour
• Highly competitive benefits package
• Family-friendly work environment
• Ongoing training and development

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)