Director, Production Management - Digital And Print Education Media

Director of Production

At Pivot Point®International, we believe it’s our responsibility to evolve hair and beauty education, challenging the status quo. For 60 years, our continual commitment to creating rich educational experiences and developing best-in-class educational content has enabled us to foster over 1 million individuals on six continents as they realize sustainable careers within the beauty industry. We know what drives beauty professionals to succeed—what they see as relevant to further their career; we provide education, tools and a community in which to thrive. Pivot Point International’s philosophy of lifelong learning, combined with our offerings, encourages growth and professionalism in an industry built on products and services that help everyone look and feel their best.

We are seeking a Director of Production who will lead our production team. The ideal candidate will be a dynamic and experienced professional with a proven track record in leading large, at times concurrent, projects and teams, facilitating collaboration with internal stakeholders, clients, and vendors. This role requires a strong understanding of e-2-e authoring and publishing for print, online and mobile experiences as well as interactive media production processes, and a passion for creating engaging and effective educational content.

What You’ll Be Responsible For:

Drives Cross-functional Collaboration

• Conducts, with research teams, initial educational needs assessment for digital learning-media projects specific to undergraduate, graduate, and professional learners in the beauty industry.
• Facilitates communication between involved functional project teams, ensuring clarity on workflows, product objectives, milestones, and performance metrics through all stages of the project.

Develops and manages project scopes.

• Estimates the amount of production hours and production time needed for scheduling and budgeting purposes.
• Presents initial project scope to the product manager and other stakeholders to gain feedback, alignment and sign-off.

Production Management

• Develops detailed production roadmaps and ensures on-time delivery of high-quality digital products.
• Oversees the entire production lifecycle, from concept development to market launch, ensuring that all functional aspects, including design, content, and technology, are harmoniously integrated.
• Communicates project progress, setbacks, and accomplishments to the product manager and, if requested, other stakeholders
• Identifies and updates procedures required to achieve the desired outcome.

Quality Assurance

• Oversees work product or production teams to meet required qualitative standards as set forth by project scopes, production design, and functional design specifications.
• Clarifies misconceptions.
• Ensures necessary corrections, including online tests, are made before the object(s) are published.

What will make you successful here:

• Bachelor's degree in a related field or equivalent work experience.
• Minimum 8-10 years of comparable work experience in adult learning and instructional design in the production of interactive learning media or e-learning content.
• Strong familiarity with interactive media platforms, like H5P and other multimedia production tools.
• Strong familiarity with e-2-e authoring platforms, from authoring, WYSIWYG rendering, and CMS hosting to publishing for print, online, and mobile consumption.
• Proven experience in managing multiple simultaneous large-scale projects from conception to completion.
• Proficiency in project management software and tools.

What you bring to Pivot Point International:

• Ability to handle pressure, prioritize and manage multiple projects simultaneously and accurately.
• Analytical and organized problem solver with excellent time management and problem-solving skills.
• Ability to plan and organize work to achieve objectives and targets; accountable for the delivery of outcomes; strives to meet and exceed expectations.
• A flexible approach to change; ability to work effectively in a variety of situations; constantly seeking improvements and is forward looking.
• A positive and collaborative attitude.

What We Provide:

• Competitive market salary.
• Comprehensive medical, dental, vision and life insurance plans.
• 401k Retirement plan with Company match.
• Company-issued technology equipment.
• Continuous learning environment.
• A fulfilling, challenging work experience.
• A chance to change people’s lives.

As part of our dedication to an inclusive and diverse workforce, Pivot Point is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Chicago, IL 60631: Relocate before starting work (Required)

Work Location: Hybrid remote in Chicago, IL 60631