Director Patient Services

Duties
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage patient calendars
- Answer phone calls and respond to inquiries in a professional and timely manner
- Verify insurance information and assist with insurance claims
- Maintain patient records and ensure accuracy of information
- Assist with billing and payment processing
- Coordinate referrals to specialists or other healthcare providers as needed
- Collaborate with healthcare team members to ensure smooth patient flow and efficient operations
- Provide exceptional customer service and address patient concerns or complaints

Qualifications
- Previous experience in a healthcare or medical office setting
- Knowledge of medical terminology and procedures
- Familiarity with insurance verification and claims processing
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Proficient computer skills, including experience with electronic medical records systems

Skills:
- Physiology knowledge: Understanding of human anatomy, physiology, and basic medical terminology.
- Nurse management: Experience in supervising nurses or managing nursing staff.
- Medicare: Knowledge of Medicare regulations, coverage, and billing procedures.
- Assisted living: Familiarity with the services provided in assisted living facilities.
- Supervising nurse: Ability to oversee the work of nurses and ensure quality care.
- Budgeting: Experience in managing budgets for healthcare facilities or departments.
- Care plans: Ability to develop individualized care plans for patients based on their needs.
- Case management: Knowledge of case management principles and practices.
- Manage: Ability to effectively manage time, resources, and personnel.

If you are passionate about providing excellent patient care, have strong organizational skills, and thrive in a fast-paced environment, we encourage you to apply for the position of Patient Services Representative. We offer competitive compensation and benefits packages, as well as opportunities for professional development and growth within our organization. Apply today to join our dedicated healthcare team!

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person